The Auto Shop

  • 4.9 of 5 stars
7 reviews

12379 James Madison Highway, Orange, VA 22960, us

(434) 202-4001

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Guarantees all work for at least 12 months or 12000 miles
Offers loaner cars
Road tests vehicles when appropriate
They are always honest
They are competent
Their repair price is reasonable
They complete the work in a timely manner
They respond well when they screw something up
They take the time to explain the problems and necessary repairs
They treat male and female customers in the same manner
They are always honest
I would use this mechanic again
I would recommend this mechanic to others
They fix the problem the first time
The shop is located in a safe neighborhood
The hours of operation are convenient for customers
They are near public transportation (or provide loaners, shuttle bus, rides as needed)
Jan 16, 2013
  • chesterhull
They quickly and correctly repaired a problem with my Jeep, and didn't try to sell me a bunch of unnecessary service work. I know if I go there for a repair, that they will be honest and do the job right, without ripping me off. A breath of fresh air in this industry!
Aug 22, 2013
  • Madwood
Did a brake job, new tires, inspection, alignment, etc. Best price out of 3 places i checked with, provided loaner car also.
Aug 22, 2013
  • Ace Collision
Great experience here.Their diagnoses of our Airbag issue was accurate and timely.
Aug 28, 2013
  • TRM1104
I was hesitant to take my Infinity G35x to any place other than a dealer. I took a chance with this shop because of its reputation and they did not disappoint! They were courteous, professional and well knowledgeable. They finished in a reasonable time and the price was way cheaper than the dealer. Now we not only take our Infinity but our Honda and Saturn there as well.
Aug 30, 2013
  • Collin McClendon
I am very happy with my experience at the Auto Shop so far. They always fix the problem the first time and are very reasonable in their pricing. Most of all they are professional and stick to the work at hand, never upselling. I drive 90 minutes each way just so I can get their help, I won't take my car anywhere else.
Sep 01, 2013
  • Fmk221
I would highly recommend the Auto Shop! After taking my oil-leaking-Volvo to three different mechanics in the Charlottesville area and to no avail, I was referred by a friend to The Auto Shop. They found and fixed the issues in a timely manner and didn't treat me as though working on my Volvo was an inconvenience.. like the other places! Always very friendly and professional. They were also accommodating to my busy schedule, allowing me to bring my car by after hours and the use of their loaner car. They kept me in the loop with what was going on with my car and explained the issues which was great.
Jul 03, 2014
  • 2002 Beetle
I originally went to a VW dealership and they told me I had $3000 worth of work on a 2002 Beetle.......I took the results to The Auto Shop and they checked my results from the dealership for no charge! They found the results from the dealership were untrue and they suggested something that was considerably less cost for me. I will, from now on, only go to The Auto Shop and I will recommend this place to anyone who is having a car concern. These gentlemen are respectable and trustworthy......I am a grandmother and the latter is very important to me.

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