Babcocks Auto Service

This is a fairly large shop that have good mechanics and do dependable work. No frightening experiences or suprises here.

Babcocks has a pretty cheap labor rate ($40/hr in 2004) and they don't replace parts if they can be fixed or re-used. I've found lately that they are not the best at taking time to understand the problem or at calling when the work is finished. However, they generally do good work, fix the problem the first time, on time, and relatively cheaply. It's a big shop convenient to Lynchburg City, Downtown, and Madison Heights.

The Jeep stealership in Raleigh tried to sell me $1200 worht of repairs...Bobby's shop looked at it and fixed everything necessary for $120.....they have always been fair and reasonable on the repair cost and I have never been shocked!

Bobby has always taken care of us. Great prices and even better work. They work on my cars quite a bit (I have a bunch of really bad cars), and always manage to keep them running. THANKS!

I moved here from Connecticut; prices are pleasing is an understatement. I have older cars, so they often require repairs. In my opinion they try hard not to make you spend money if they can avoid it. I have been satisfied with the work, which has ranged from the infamous 3.8 liter head gasket replacements to simple state inspections. They always try repairing in one day if they can, but will let you know if they can't. They are a busy shop. There are probably some other good shops in town, but I can walk from the office to them and back. I cannot comment on how they treat women, except to say I think they have integrity, and would be surprised if they treated female customers differently.

Babcock's has been great and I have used them for years, ever since I got tired of getting overcharged by the honda dealership. When they use cheaper, rebuilt parts I am always aware of it beforehand and willing to take that risk rather than pay higher rates for new honda parts. They have always been scrupulously honest and never charge excessively; often they have "thrown in" smaller repairs when they are doing bigger ones, and I have friends who have saved hundreds of dollars by using Babcock's in comparison to what dealers quoted them for repairs. The "down sides" are that their hours are limited to 8-5 Mon thru Fri and they do not offer shuttle services or loaners, you have to work those things out for yourself!

I was a visitor in Lynchburg dealing with a family crisis. My car was way overdue for routine maintenance and there was time pressure to get on the road for my long trip home to Maine. A garage could have told me I needed $$$$ worth of repairs before the trip and I would have been unable to argue. Babcock's not only fit my car into their full schedule but sent me off with a safe car and a low bill. They knew they would not have repeat business from me, but I told them that I would add my testimonial to this site, which is where I had found them