Craftsman Automotive Incorporated
113 Gordon Rd, Falls Church, VA 22046, us
(703) 532-5440
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About this shop
- Hours
- Specialties
- Specialities:
- Loaners
- No
- Notes
Score card
| They are always honest | 5.0/5 |
| They are competent | 5.0/5 |
| Their repair price is reasonable | 5.0/5 |
| They complete the work in a timely manner | 4.7/5 |
| They respond well when they screw something up | 5.0/5 |
| They take the time to explain the problems and necessary repairs | 5.0/5 |
| They treat male and female customers in the same manner | 5.0/5 |
| They are always honest | 5.0/5 |
| I would use this mechanic again | N/A |
| I would recommend this mechanic to others | N/A |
| They fix the problem the first time | 5.0/5 |
| The shop is located in a safe neighborhood | 4.7/5 |
| The hours of operation are convenient for customers | 3.7/5 |
| They are near public transportation (or provide loaners, shuttle bus, rides as needed) | 4.3/5 |
Reviews
Nov 06, 2011
Jan 30, 1999
Takes the extra time to make perfect repairs, replaces parts rather than assemblies. It may take a little longer to get the individual part, but it saves big bucks. He willing to go the extra distance to make sure repairs are right. This is a small shop. There are only two mechanics in this garage. Personal service is a way of life there.
Sep 17, 2006
Alan, the manager, does an incredible job of explaining the
work done, giving you a heads up about work that will need
to be done at some future time, and laying out choices for
you. Over the 15 years we have used this shop, we have
frequently recommended it to friends and family. They have
always given us positive, grateful feedback.
Geocoding courtesy of USC Spatial Sciences Institute