Tires Plus, Fairfax VA

4.7 of 5 stars

2 reviews

8217 Lee Highway, Fairfax, VA 22031, us

(703) 560-6400

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About this shop

Hours
Specialties: Reminds you when routine maintenance is needed
Has ASE certified mechanics
Guarantees all work for at least 1 month or 1000 miles
Loaners: No
Notes

Score card

They are always honest	4.0/5
They are competent	4.5/5
Their repair price is reasonable	4.5/5
They complete the work in a timely manner	5.0/5
They respond well when they screw something up	5.0/5
They take the time to explain the problems and necessary repairs	5.0/5
They treat male and female customers in the same manner	4.0/5
They are always honest	4.0/5
I would use this mechanic again	5.0/5
I would recommend this mechanic to others	5.0/5
They fix the problem the first time	4.0/5
The shop is located in a safe neighborhood	4.5/5
The hours of operation are convenient for customers	5.0/5
They are near public transportation (or provide loaners, shuttle bus, rides as needed)	4.0/5

These guys did a great job maintaining my car (Subaru Forester 2004-08 then RAV4 2008-10). Couldn't find a good shop after moving to Maryland, so I'm back again with them despite the travel distance. The manager, Edson Chavez, is personable, competent, and helpful. Not sure if they do body work or transmission beyond fluid and filter, but aside from that, I trust them completely.

Jul 05, 2013

famsat

2013 update, and recent experience. Trusty RAV4 needed a right rear hub assembly. Charged a fair price for the work always - but had to return within 48 hours cos of a defective part, according to them. Be that as it may, they installed another new hub and replaced parts damaged by defect (they were major parts too) no cost and hassle-free. Even got me a rental for use at their cost while my vehicle was in the shop. And went to the bat for me when the rental company tried to sneak in a hefty charge that I would have definitely refused had it been correctly explained to me. Probably helps that I've been going to these guys for years. But the folks at least in the front end have changed, and they still have always given me a fair deal, always hassle free. And they have stood by their work. As good as it gets. Robert (Rob), Steve, and John are the guys I worked with at the front end. You can take their word as being as good as gold.

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