Cole's Import Specialist Limited

  • 4.5 of 5 stars
13 reviews

1025 Carlton Ave, Charlottesville, VA 22902, us

(434) 295-2653

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Hours
 
Specialties
Specialities: 
Loaners
No
Notes
 
They are always honest
4.6/5
They are competent
4.7/5
Their repair price is reasonable
4.2/5
They complete the work in a timely manner
4.6/5
They respond well when they screw something up
4.0/5
They take the time to explain the problems and necessary repairs
4.8/5
They treat male and female customers in the same manner
4.5/5
They are always honest
4.6/5
I would use this mechanic again
N/A
I would recommend this mechanic to others
N/A
They fix the problem the first time
4.5/5
The shop is located in a safe neighborhood
3.3/5
The hours of operation are convenient for customers
4.0/5
They are near public transportation (or provide loaners, shuttle bus, rides as needed)
3.0/5
Jul 16, 2005
This is a great shop. The first think I look at in a shop is the state of cleanliness and repair. Some shops are so filthy and disorganized you wonder what their repairs are like. Other shops such as the large chains (Firestone, Goodyear) are usually very clean but you always pay a higher price for work done. This shop is neat and orderly. I relocated to this area from St Pete, FL. St Pete had some shady, overpriced garages let me tell you! How refreshing it was to stumble on this shop which I found on Car Talk's website. I knew generally what was wrong with my car but the owner (Mr Cole) took the time to speak with me about what the exact problem was. He got the part and repaired the vehicle in a timely fashion. The repair was very moderately priced. I looked up the part price on the internet and I confirmed that he is fairly priced. Excellent service I highly recommend.
Aug 17, 2005
I would reccomend them. They have also been voted the "Best Mechanic" in the C-ville Weekly newspaper, 2 years running. http://www.bestofc-ville.com/
Nov 06, 2011

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