Brown Collision Center, Charlottesville VA

5.0 of 5 stars

1 reviews

1590 Seminole Trail, Charlottesville, VA 22901, us

(434) 227-4177

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About this shop

Hours
Specialties: Specialities:
Loaners: No
Notes

Score card

They are always honest	5.0/5
They are competent	5.0/5
Their repair price is reasonable	5.0/5
They complete the work in a timely manner	5.0/5
They respond well when they screw something up	5.0/5
They take the time to explain the problems and necessary repairs	5.0/5
They treat male and female customers in the same manner	N/A
They are always honest	5.0/5
I would use this mechanic again	N/A
I would recommend this mechanic to others	N/A
They fix the problem the first time	5.0/5
The shop is located in a safe neighborhood	5.0/5
The hours of operation are convenient for customers	5.0/5
They are near public transportation (or provide loaners, shuttle bus, rides as needed)	5.0/5

I've had to bring our Toyota Sienna van here twice and the service has been top notch! They did a terrific job on the repairs both time ... the vehicle left the shop looking perfect. The service folks are very friendly and everyone I met extremely courteous and pleasant to deal with. Scheduling and estimates are accomplished quickly. The second time the van was in the shop, I was late picking up, arriving ten minutes after their normal closing. They re- opened the main office and stayed well past closing to ensure I was able to get my vehicle out that night. Top notch work and outstanding customer support!

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