Joyce Motors

  • 4.3 of 5 stars
38 reviews

3201 10th St N, Arlington, VA 22201, us

(703) 527-2218

Email: 

Website URL: 

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Hours
 
Specialties
Specializes in Brakes and Mufflers
Specializes in Radiator work
Specializes in Engine Rebuild work
Loaners
No
Notes
 
They are always honest
4.4/5
They are competent
4.3/5
Their repair price is reasonable
3.9/5
They complete the work in a timely manner
4.6/5
They respond well when they screw something up
4.1/5
They take the time to explain the problems and necessary repairs
4.3/5
They treat male and female customers in the same manner
4.4/5
They are always honest
4.4/5
I would use this mechanic again
N/A
I would recommend this mechanic to others
N/A
They fix the problem the first time
4.4/5
The shop is located in a safe neighborhood
4.6/5
The hours of operation are convenient for customers
3.5/5
They are near public transportation (or provide loaners, shuttle bus, rides as needed)
4.7/5
Oct 20, 2006
When another mechanic broke my steering column (and gave me the car back without telling me), mike went to bat for my wife and I. He took the old column, which the first guy tried to deny he had broken in an attempt to replace a faulty turn signal switch, and pointed out to the bad mechanic exactly where he could prove (in court if needed) that the first guy had broken the sheering pins on the column. Next thing I know, the bad mechanic is providing me with a replacement column, and Mike puts it in for a very resonable cost. He's been our mechanic ever since, and I would Never go anywhere else.
Feb 14, 2007
I took my car to another mechanic who told me I needed $800 worth of work. Not believing them, I took my car to Joyce Motors and didn't tell them what the other mechanic had said. Joyce Motors checked over my car and said it was in great condition. They charged me a very reasonable price for the state inspection, oil change, and general car check.
May 17, 2007
After bringing my 2000 Avalon to another shop with mediocre results, I found Joyce Motors on the Car Talk website. I'll be sticking with Joyce for the time I'm in the area. They're honest, and they take the time to explain what's up. I highly recommend them. Two things to consider: 1. it can take up to about a week to get an appointment, so plan ahead; 2. hours are 7:30-5 M-F. They're accomodating given the not-great hours, though; they take credit card info over the phone and lock my key in my car so that I can use my spare to pick up later in the evening.
Nov 06, 2011
Nov 06, 2011
Jul 06, 2010
I think Joyce Motors is terrific and wouldn't dream of taking my car anywhere else. I've been taking cars (first a '72 Dodge Dart, then a '93 Toyota Camry, now a '09 Camry Hybrid) to them for many years. I've found them to be honest and fair. I once took my '93 Camry to the Toyota dealer to replace a window, and the folks there told me I needed $2000 worth of extra work on the car. I took my car to Joyce Motors, along with the Toyota dealership's list of things to be repaired. They checked the car, and Mike told me that none of those things needed to be done, that the car was fine. He did not charge me for checking the car. I took the car to another repair shop one time, and they fleeced me. I learned my lesson and will stick with Joyce Motors as long as I still live in the area.
Jan 20, 2011
I have read good reviews on this shop so I gave it a try. Now I regret I went there. My car didn't start so I towed and took the car to pham's. They called the first time and told me that check engine light diagnosis will cost me $96. Then after that they called me again and said, I needed to replace coolant sensor, spark plugs and some tune up. (funny thing is i changed my spark plugs 8 months ago). They didn't really do much and they didn't explained to me exactly what was wrong with my car. The girl in the front desk called me everytime and she's not a mechanic so she couldn't explain it to me clearly about my car. anyways.. part came out to be $200 (fuel filter, coolant sensor, spark plugs and BG air induction system cleaning kit) but labor charge was $400. I asked her to give me a discount and her reply was it's family owned business so no.. I will not goto this place again. stay away from this place.. seriously.. they will rip you off..
Aug 29, 2011
I went to Joyce Motors based on all the positive comments I saw in the Mechanics Files. They seemed like they would be the perfect honest mechanic shop. I was sorely disappointed. I initially went there to get the inspection done. I was really surprised by the rudeness of the response, "We don't have anyone to do the inspection". I gave him the benefit of the doubt and returned a couple of months later because my car was making a knocking noise. I went early shortly after they opened on a weekday. There was no one else in the shop. As soon as I entered the shop, the guy was exuding unfriendliness. I explained that I would like them to take a look at it because it was making a knocking noise and he said "leave it and we'll take a look at it some point today". Seriously? You want me to leave my car all day without any indication of what the problem is and how long it will take for you to take a look and give me an estimate? Is that how "good mechanics" operate? Ummm, it was clear that he just didn't want my business. Real bummer. So although he didn't do any work on my car, I wanted to post this review to warn others who may go there of the rudeness of the owner.
Dec 09, 2005
I have been going to this shop since 1980, first with an old Olsdmobile, then a Caddy, and since 1990, a Mustang, Ford Aerostar, Merc Mtneer, and now an Acura. Mr. Joyce has since retired (since father started the buisenss in teh 1930s; Mike is in charge with Dave as the trusted chief mechanic. Great shop, great experiences -- they go for a reasonable fix and only when it is necessary. Rumor has it that they service a fleet of vehciles for a ver yhigh official in the US Govermetn in Washingotn, DC, which is a short subway ride away.
Mar 18, 2006
  • N/A
This is a family-run independent garage of many years standing. It is not particularly inexpensive, but the price is always well worth it because you can be sure you are dealing with that rarest of folk: honest people.

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