Wiygul Automotive Clinic

  • 2.9 of 5 stars
18 reviews

310 S Pickett St, Alexandria, VA 22304, us

(703) 751-6766

Email: 

Website URL: 

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Hours
 
Specialties
Has ASE certified mechanics
Specializes in Brakes and Mufflers
Specializes in Engine Rebuild work
Loaners
No
Notes
 
They are always honest
3.1/5
They are competent
3.6/5
Their repair price is reasonable
2.5/5
They complete the work in a timely manner
4.1/5
They respond well when they screw something up
2.9/5
They take the time to explain the problems and necessary repairs
4.0/5
They treat male and female customers in the same manner
3.9/5
They are always honest
3.1/5
I would use this mechanic again
1.0/5
I would recommend this mechanic to others
1.0/5
They fix the problem the first time
3.2/5
The shop is located in a safe neighborhood
4.2/5
The hours of operation are convenient for customers
4.1/5
They are near public transportation (or provide loaners, shuttle bus, rides as needed)
4.6/5
Aug 16, 2007
(Wiygul has 4 locations; we use the original one, on Lane Drive.) They are a SUPERIOR example of the way to do business. We tend to drive cars until they drop; Bill Wiygul and his team have kept our often aging cars in great condition; they've also provided advice when it finally became time to buy new cars. I am a woman, and it is unusual I think to say that it is a joy to go there - they're always honest and upfront about whatever is wrong and what it will take to make it right.
Sep 22, 2007
Wiygul is the best car repair shop I have ever been in, after living in four states and six cities! They offered advice over the phone when I asked about a repair quote from the dealer. They don't add on extras that you don't need. I recommend them to everyone.
Nov 06, 2011
Oct 05, 2008
I know several people who have used Wiyguls for many years and have always been satisfied with they way their cars have been serviced. I'm glad I followed their recommendation to entrust my car to their competent hands.
May 03, 2009
I took my 1997 Infiniti J30 in to have the timing belt replaced, their price was $1250, or about $500 less than the Infiniti dealer, right next door. The service manager I dealt with has been with this shop for over 20 years, and has been very happy there, a good sign. They had the car one day, took me home and picked me up. All seemed well until the next day when I drove my car again. There was an awful squealing noise, I had to take it back in and they determined a pulley needed adjusting. They fixed it for no charge (covered under the warranty) but it took longer than they thought it would, I waited for 2.5 hours while they worked on it. Not what I had in mind for a lovely Sat. afternoon. Overall I was satisfied, but would have been happier had I not had to take it back in again. I will use them again.
Nov 06, 2011
Oct 21, 2011
We went in to fix a problem with the car not starting. They replaced 5 parts to the car that did nothing to fix it, charged us full price for all the parts. We ended up looking for a fix for the problem on the internet and found it in 10 minutes. We took it to them and they performed the fix. It cost me $800 to replace parts that were not broken. Both times I have gone, they have massively overcharged me or tried to get me to do work that was not necessary. I will never use them again.
Apr 04, 2013
  • jjdn
My friend and I both took our cars for various reasons. I was getting an oil change and him doing more serious work on his car. The oil change price is about the same as the mazda dealer. My buddy paid ALOT for his work and felt bad about it the next day, so he called around and got estimate. All the estimates he got were much less then what he was charged at Wygul. After changing my oil, they told me that my windshield wiper fluid reserve has a hole in it and needed replacing costing $40 plus labor. Strange because I knew about that problem and it is just a worn hose that slips of the reserve because i was too lazy to put a zip tie on it OR cut the end of the hose OR get a replacement for $3. When I told the guy that, he started stuttering and fumbling for words. He eventually said that that was what he meant to say. "and you charge $40 plus labor to replace a 4 inch rubber hose?" I asked him. He again stuttered and eventually said yes. Beware, these guys are shady.

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