Hollin Hall Automotive

  • 4.7 of 5 stars
10 reviews

7926 Fort Hunt Road, Alexandria, VA 22308, us

(703) 765-8394

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Has ASE certified mechanics
Reminds you when routine maintenance is needed
Road tests vehicles when appropriate
They are always honest
They are competent
Their repair price is reasonable
They complete the work in a timely manner
They respond well when they screw something up
They take the time to explain the problems and necessary repairs
They treat male and female customers in the same manner
They are always honest
I would use this mechanic again
I would recommend this mechanic to others
They fix the problem the first time
The shop is located in a safe neighborhood
The hours of operation are convenient for customers
They are near public transportation (or provide loaners, shuttle bus, rides as needed)
Jan 16, 2012
  • bigguy
Honest shop that does good work.
Sep 13, 2012
  • Nate Happi
Brought car in because we hit a pothole and now the stearing wheel is vibrating. They said it was because of a bent wheel which so far seems to be correct. They also told me that I needed a new motor mount and a transmission flush. I never authorized them to check these things but they did it anyway. I guess this is standard procedures for all mechanics. Someone else did the same thing on another car. I authorized the transmission flush and the wheel only. When I picked up my car they did the motor mount job too. I said I didn't authorized that. The guy said at the end of the phone call he specifically asked to do all of the jobs and I said yes. Of course I didn't say that. I already told him that I wanted only the wheel replaced and the transmission flush. Why would he ask to do the whole job if I already told him that I only wanted the wheel and tramsmission taken care of? He then offered to put the broken motor mount back on and take the new one off. That of course would take another day or so to do. He may have screwed me out of $500 this time but I will never do buisness with them again because now I can't trust them to do the right thing. I will also tell all my neighbors to stay away.
Jun 29, 2015
  • SHMac
This family-owned shop has been in the neighborhood for 50+ years. It was referred to us when we were first stationed in the area and we asked for a recommendation on a local garage. We have never had a bad experience there and have since referred others to Hollin Hall Automotive. They are extremely honest--once, the bill came in under estimate when the problem they expected to find did not materialize. Another time, they asked if we wanted to order a new part for our beloved old Ford or have them look for a used part. We opted for used. They then spent 3 days looking for that part and THEN they dyed it to match the interior of our car. Who does that for you these days? They will also tell you when it's not worth it to fix your car anymore & you are better off getting another...instead of just taking your money and "fixing / re-fixing" your old car for years on end. They saved our friends loads of money after they had been working with (and paying) another shop for years to work on their lemon of a car. They also let us know our old Cherokee wasn't up for a move to Louisiana and then handled the no-notice pre-buy inspection of our Ford to ensure it was worthy. They have since kept that Ford, another Jeep, and our Toyota in top shape. [NOTE 1: reading this review over, it sure looks biased but I promise it's not. We're military folks who put great stock in finding great mechanics in all the places we live. The guys at Hollin Hall are no exception.] [NOTE 2: I guessed at the labor rate for this review. It may be more than I listed but you sure get what you pay for and I know it's not out of line with rates in this area. They also have a rewards points program.]
Sep 18, 2015
  • Larry R
We have been relying on Hollin Hall Automotive for almost 16 years now. We have tried others periodically to guage costs and quality of service but keep coming instantly back to Hollin Hall Automotive. So their consistent quality, reliability and timeliness of service for a decade and a half demonstrates to us that any nominal price difference is worth it to us.
Jan 21, 2016
  • Capt Steve
Took my nieces VW for an oil change 4 months ago. Dwayne told us the fan clutch was loose and should b replaced in a few months. We received a reminder from Hollin Hall Automotive. Took it in and the fan had cracked...got it just in time. Ron gave us a quote and we had the work done. When Ron called us to tell us it was ready, he also said the labor wasn't as involved so the estimate would be reduced. Honest and great device! Can't ask for anything more. We service all of our family cars. 2 Nissans, 1 Volvo, 1 Subaru, and soon we are adding a Jeep. Great family run business!
Feb 27, 2016
  • NotsoSlobalt
Very polite,clean,honest,dependable
Feb 27, 2016
  • NotsoSlobalt
Very polite,clean,honest,dependable
Mar 11, 2016
  • DanKo
I own a 2002 BMW and my wife owns a 2000 BMW. Both are still running great thanks to Hollin Hall. The people at Hollin Hall deliver on what they commit to and do a great job. And if there are any issues, they attend to them. When I bought my care used in 2005, I never would have imagined I'd still be driving it in 2016. I have Hollin Hall to thank for that. You won't ever regret relying on them to take care of your cars.
Oct 01, 2016
  • TheScout1
A rare auto shop in that they are completely honest about your car. They will tell you if you have legitimate issues and they will tell you if certain parts or systems are working great. They also keep to the schedule that they promise you or sometimes even finish early. When you walk into most auto shops, you just feel like you're being fleeced, but there is a totally different culture and vibe in this shop. Highly recommended.
Jan 20, 2017
  • mkgeiger
So nice to have such a reliable repair shop in the neighborhood! It is the kind of place where they remember your name, take the time to actually talk to you, explain what was wrong, give you options on the repair. I have lived in this area since the mid-60's. Our whole family has taken their many automobiles to Hollin Hall for 50+ years... I have never felt talked down to, or taken advantage of...but respected and taken care of! Thanks Tom for continuing such outstanding service!

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