Don Allen Service Center
5404 Eisenhower Avenue, Alexandria, VA 22304, us
(703) 370-0300
Email:
Website URL:
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About this shop
- Hours
- Specialties
- Specializes in Transmission work
- Loaners
- No
- Notes
Score card
| They are always honest | 4.9/5 |
| They are competent | 4.3/5 |
| Their repair price is reasonable | 4.6/5 |
| They complete the work in a timely manner | 5.0/5 |
| They respond well when they screw something up | 5.0/5 |
| They take the time to explain the problems and necessary repairs | 4.9/5 |
| They treat male and female customers in the same manner | 4.8/5 |
| They are always honest | 4.9/5 |
| I would use this mechanic again | N/A |
| I would recommend this mechanic to others | N/A |
| They fix the problem the first time | 4.4/5 |
| The shop is located in a safe neighborhood | 4.9/5 |
| The hours of operation are convenient for customers | 4.5/5 |
| They are near public transportation (or provide loaners, shuttle bus, rides as needed) | 4.9/5 |
Reviews
Nov 06, 2011
Nov 06, 2011
Jul 16, 2009
I was 450 miles from home visiting my son in northern
Virginia when my wife got concerned with a loud sound coming
from the front of her Volvo station wagon. Looked up find a
mechanic on your web site and found Don Allen Service
Center. I was afraid it was another bad wheel bearing. I
called them and was able to get the car in the shop
immediately. They road tested the car and then put it on the
lift,pulled the tires and determined it was just the loud
heavy snow tires we recently had put on.They would not take
any money for the services performed and wished me a safe
trip back to Vermont. Don Allen,with whom I dealt, could not
have been kinder or more helpful in his dealings with me.
What a good and honest businessman. I would recommend him to
anyone in the area.
Feb 11, 2005
Don always charges a fair rate for repairs. Once he
charged me nothing when I took my Volvo in to fix a tail-
light. Another time I tried to sell him my car for what I
considered a fair price. He told me I could get a lot more
for it (well above blue book). Don works fast, gets it
right, and is honest in everything he does. I don't know
how he stays in business, but I wish all mechanics were as
trustworthy as him.
Nov 06, 2011
Jul 16, 2009
Don Allen possesses a wealth of knowledge about cars, and I
feel confident that they do the job right every time with
my experience.
Nov 06, 2011
- N/A
Aug 03, 2009
Don and his team have been our mechanic of choice since 2004. Though he
specializes in Volvo, Mercedes and BMW, he's done Audi and Saab work for us as
well. His forthright and honest pre-sale inspection for a used Volvo we were
interested in saved us a great deal of heartache. Can't beat the proximity to
public transportation -- his shop is a short walk from the Van Dorn Metro
station.
Nov 06, 2011
- N/A
Geocoding courtesy of USC Spatial Sciences Institute