D & M Service, Universal City TX

4.4 of 5 stars

3 reviews

1029 Pat Booker Rd, Universal City, TX 78148, us

(210) 659-3851

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About this shop

Hours
Specialties: Specializes in Air Conditioning work
Specializes in Brakes and Mufflers
Specializes in Engine Rebuild work
Loaners: No
Notes

Score card

They are always honest	3.7/5
They are competent	5.0/5
Their repair price is reasonable	4.5/5
They complete the work in a timely manner	4.5/5
They respond well when they screw something up	3.0/5
They take the time to explain the problems and necessary repairs	5.0/5
They treat male and female customers in the same manner	5.0/5
They are always honest	3.7/5
I would use this mechanic again	N/A
I would recommend this mechanic to others	N/A
They fix the problem the first time	5.0/5
The shop is located in a safe neighborhood	5.0/5
The hours of operation are convenient for customers	4.0/5
They are near public transportation (or provide loaners, shuttle bus, rides as needed)	4.5/5

As a "dangerously knowledgeable", shade tree mechanic, I asked Johnnie at D&M to "go ahead and replace the timing belt" on my 1995 Sable when I had him repair a blown head gasket. I pictured the issue of broken belt leading to a runaway valve train crashing into pistons and the destruction of my wife's car. He said he'd be happy to do the work, but no need... since that Sable V-6 has no such situation to be dealt with. The D&M Service Ctr repair price was not cheap, but it was exactly what he estimated ... even a couple of bucks less! Each time I've had him work on my old Sable, the result has been the same: "Reliable repairs, delivered on time and under budget."

Apr 27, 2008

Fantastic shop. Long-time customer. Only shop I have ever let work on my 1998 GMC pick-up (now at 235,000 miles) or 2003 Impala (now at 147,000 miles). Only open weekdays, but work late if they have too.

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