Repairs Unlimited Incorporated
124 N Mill St, Lewisville, TX 75057, us
(972) 436-0320
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About this shop
- Hours
- Specialties
- Loaners
- No
- Notes
Score card
| They are always honest | 5.0/5 |
| They are competent | 5.0/5 |
| Their repair price is reasonable | 4.8/5 |
| They complete the work in a timely manner | 5.0/5 |
| They respond well when they screw something up | 5.0/5 |
| They take the time to explain the problems and necessary repairs | 5.0/5 |
| They treat male and female customers in the same manner | 4.8/5 |
| They are always honest | 5.0/5 |
| I would use this mechanic again | 5.0/5 |
| I would recommend this mechanic to others | 5.0/5 |
| They fix the problem the first time | 4.5/5 |
| The shop is located in a safe neighborhood | 4.5/5 |
| The hours of operation are convenient for customers | 4.5/5 |
| They are near public transportation (or provide loaners, shuttle bus, rides as needed) | 4.8/5 |
Reviews
Dec 17, 2010
They are a family owned business serving the area for over
30 years. I have used them almost 14 years for a variety
of vehicles. Always friendly, professional and competent,
ready to make good if something goes wrong, with reasonable
prices. Willing to tell you when something is too
expensive or not worth fixing, will let you know if some
repair can be put off safely.
Jul 20, 2011
Repairs Unlimited is a family owned repair shop in its
second generation of management at the same location.
They are, above all else, honest. It was actually my wife
who went there first, and they treated her with the utmost
respect and didn't talk down to her.
On two other occasions, I took a vehicle there for some
relatively minor work, and Shaun referred me to other
shops that could do the work for less. He could have kept
his mouth shout and done the work, and I would have gladly
paid for it, but he was honest and had the integrity to
send me elsewhere.
Jan 09, 2015
- Michigan-Texas Lori
I brought my VW GTI in because another shop said I really needed new brakes. Shaunt turned me away - nicely! - telling me I absolutely didn't need new brakes, as I have ceramic ones which last way longer than regular brakes, and I wouldn't need them for a long time. I was convinced I needed new brakes, and he easily could have agreed and made money off of me. But he didn't do that.
I then brought him our Honda Pilot because another shop said it REALLY needed shocks, struts and something else. Again, Shaunt took the time to have it checked, asked if we were having any probs (which we weren't), and said we didn't need to do anything yet, and we were FAR from really needing to fix anything now. AGAIN, he turned away what would have been easy money. THAT is integrity.
I found this shop from THIS website, and so figured I should give my review. Took Honda in for SECOND time, and this time, yes, 1 of the 7 things that dealer said I needed to do should be done soon, but wasn't urgent. We got it done, and the price was reasonable, and anyone who is honest enough to turn away business when the repair isn't needed is top-notch in my book. Shaunt's Dad owned the shop before him, and so to stay in business this long when there are repair shops all over really says a lot. I would strongly recommend him and will take our cars to him when they need repair or maintenance in the future.
We've been to MANY repair shops in this area in the six years since we moved here, and have been cheated/disappointed at all of them, until we found this shop.
Aug 11, 2015
- Michigan-Texas Lori
This is my second review, and the shop still rates just as high. Again, my son was convinced something was wrong with the Pilot, but Shaunt's people looked it over and said no work needs to be done. I feel so much better sending our son back to college in a safe car, and I feel SO much better knowing I have a car repair/maintenance shop that is trustworthy. Taking the VW GTI there next for oil change. And as soon as Lexus is out of warranty, this will be our shop of choice.
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