Morrisons Automotive

  • 3.0 of 5 stars
2 reviews

715 Woodlea ln, Kennedale, TX 76060, us

(817) 561-9845

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Hours
 
Specialties
Has ASE certified mechanics
Happily gives binding estimates
Specializes in Engine Rebuild work
Road tests vehicles when appropriate
Loaners
No
Notes
 
They are always honest
3.0/5
They are competent
3.0/5
Their repair price is reasonable
3.0/5
They complete the work in a timely manner
3.0/5
They respond well when they screw something up
3.0/5
They take the time to explain the problems and necessary repairs
3.0/5
They treat male and female customers in the same manner
3.0/5
They are always honest
3.0/5
I would use this mechanic again
3.0/5
I would recommend this mechanic to others
3.0/5
They fix the problem the first time
3.0/5
The shop is located in a safe neighborhood
4.0/5
The hours of operation are convenient for customers
4.0/5
They are near public transportation (or provide loaners, shuttle bus, rides as needed)
4.0/5
Mar 01, 2013
  • oneofakindusa
They are fair. Honest and fast. One of the best in the business.
Dec 17, 2020
  • Kristian 13
I originally took my van here (Morrison’s Automotive in Kennedale) for a gas leak and another problem. They "fixed" the gas leak I paid went on my way and returned with the other problem that they couldn’t find because there was no check engine light or codes, so we thought maybe my whole problem was the gas leak. The next day the van died on me while driving down a busy street still no check engine light mind you. Took it back they finally found the problem “fixed” it then called me saying that it still had the check engine light. My reply was what check engine light. They swore I brought it in with a check engine light and it was a different problem they wanted xxx to fix. Fine I just wanted it fixed and fixed right no more dying while driving in the road. It took forever I had no complaints about that I was in no hurry and they knew this. I wanted it fixed right. When I picked it up it had a new light on for what he said is windshield wash fluid and I could add some fluid it would go away he said. Well I added fluid and it did not go away. I am not sure what he did to cause that light, but I figured it wasn’t affecting the way it drove so whatever. Well I had it back for a couple days the gas leak they fixed is still leaking from the SAME EXACT HOSE and again dying while driving down the road. Johnny says it will be another 200 to fix. I very nicely asked why I had to pay again for them to fix the same problem I already paid them to fix. He comes back with I'm not going to buy the new hose for you. Funnily enough he should have fixed it right the first time. I told him that’s fine I will pay for the part, but I should not have to pay for labor to fix something I have already paid you labor and part to fix. He gets mad comes back on the phone and says fine we will do the labor for free, but you have to pay for the part in cash because we don't trust you not to reverse the charges. WOW In the last month I have given them 600 to fix this same vehicle that IS NOT FIXED, and they don't trust me? Or their work is shotty? I told him I don't have cash unfortunately I would have to pay with my credit card times are tough and I need my vehicle fixed which technically I have already paid you to do. He said then come get it. I should have done that. Instead I found the 100 and paid for the part in cash. They called the van is ready again we go pick it up and guess what. A whole new check engine light that they didn’t even mention we found it when starting the van to leave. He put the computer on it says its “air intake” he then pops the hood says they didn’t close something and erases the code. I have decided just to warn others of my experience and how I am out $700 now and my van isn’t fixed and now has new problems, but I will just be taking it elsewhere.

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