Meineke Car Care Center
11613 East Northwest Hwy, Dallas, TX 75218, us
(214) 221-1177
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About this shop
- Hours
- Specialties
- Specializes in Brakes and MufflersSpecializes in Engine Rebuild workSpecializes in Radiator work
- Loaners
- No
- Notes
Score card
They are always honest | 1.0/5 |
They are competent | 1.0/5 |
Their repair price is reasonable | N/A |
They complete the work in a timely manner | N/A |
They respond well when they screw something up | N/A |
They take the time to explain the problems and necessary repairs | 1.0/5 |
They treat male and female customers in the same manner | N/A |
They are always honest | 1.0/5 |
I would use this mechanic again | N/A |
I would recommend this mechanic to others | N/A |
They fix the problem the first time | N/A |
The shop is located in a safe neighborhood | 5.0/5 |
The hours of operation are convenient for customers | 3.0/5 |
They are near public transportation (or provide loaners, shuttle bus, rides as needed) | N/A |
Reviews
Sep 22, 2011
I called on Saturday, September 17, to see if they would be
able to get my car in for an oil change. The manager
said "yes maam. That will be no problem." I replied that I
would be there as soon as possible. I drove from downtown
Dallas (where I reside) to this shop (20+ minute drive),
and I get there around 2:30pm. I drove up expecting
someone to come to my window, and no one ever did (they
weren't that busy). I walked up to the manager, and I said
that I am here to get an oil change. The manager
said, "Maam I dont think I can get you in today for an oil
change." I said "You guys don't close until 4:00pm, and
it's 2:30pm right now. I called and you guys told me that
an oil change was no problem." The manager said, "I am
sorry, but business is business. You can go somewhere
else." I said, "No problem. I will gladly go somewhere
else."
I went to Midas on Northwest Highway close to Skillman. I
was planning on getting the average oil change. Come to
find out, my car requires an expensive oil change that
costs around $70. This Meineke manager lost a profit of
$70 and all future business all because of his complete
lack of customer service.
Please go somewhere else, anywhere else, but this Meineke
store.

Geocoding courtesy of USC Spatial Sciences Institute