Flamingo Automotive

  • 4.2 of 5 stars
16 reviews

3512 Guadalupe St, Austin, TX 78705, us

(512) 459-9917

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Hours
 
Specialties
Specialities: 
Loaners
No
Notes
 
They are always honest
4.9/5
They are competent
4.3/5
Their repair price is reasonable
3.9/5
They complete the work in a timely manner
4.6/5
They respond well when they screw something up
4.4/5
They take the time to explain the problems and necessary repairs
4.5/5
They treat male and female customers in the same manner
4.9/5
They are always honest
4.9/5
I would use this mechanic again
3.0/5
I would recommend this mechanic to others
3.0/5
They fix the problem the first time
4.6/5
The shop is located in a safe neighborhood
4.6/5
The hours of operation are convenient for customers
4.5/5
They are near public transportation (or provide loaners, shuttle bus, rides as needed)
4.8/5
Nov 06, 2011
Oct 20, 2009
The owner of Flamingo, Joe, is one of the most honest and trustworthy guys I've ever had touch a car of mine. Besides consistently great service and advice, recently he discovered that a small error they made in a repair some months back created problems that resulted in two subsequent visits. He tracked this down himself, without any complaints by me. He just suspected that the two new repairs might be their bad. He not only proactively discovered the source of the problems, but offered to refund the amount of the original repair and "free" out the two subsequent. I was floored. Good advice, straightforward explanations, and proactive concern for my car. And to boot, they take responsibility for their work. What more do you want? I won't take my car elsewhere in Austin.
Dec 20, 2009
  • N/A
Very comfortable referring this shop to anyone.
Apr 06, 2011
I drive a 2003 Acura. Joe and staff are wonderful. They told me exactly what the issues are with the car and gave me an estimate before they began work so that I would not be surprised with a large bill. I am female, and they treated me fairly and honestly. I strongly recommend this shop to women!
Jul 22, 2013
  • CowardlyLion
I have only been here once, but have been recommending them to everyone! I showed up on a Saturday without an appointment, and they were fully booked. But when Joe heard that my problem was a stuck driver side window that wouldn't go down, he had me drive the car around, took the time to check out the problem, and after trying the window button a couple of times, slapped the inside of the door near the window motor, and got it working! No charge for the repair, and everything done within 10 minutes of my walking in! My only regret is that I don't live in Austin, but I do visit often, and any car problems I have will definitely be brought to Flamingo. Thanks again, Joe!
Aug 26, 2014
  • Hollabackatcha
I had a very negative experience with this mechanic. I contacted Flamingo Automotive regarding a minor repair on my car, they were unwilling to do the repair. The mechanic explained that his business tries to avoid working on cars that were originally driven in northern states. Keep in mind, I needed a very minor repair done to the car. The mechanic took my phone number and told me he would look at the schedule and call back. However, he failed to return my call. I would not recommend this mechanic. Like I said, I had a very negative experience with this mechanic.

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