Arboretum Auto Service, Austin TX

4.1 of 5 stars

6 reviews

10721 Research Blvd # E-1, Austin, TX 78759, us

(512) 343-8393

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About this shop

Hours
Specialties: Specializes in Brakes and Mufflers
Specializes in Radiator work
Specializes in Engine Rebuild work
Loaners: No
Notes

Score card

They are always honest	4.2/5
They are competent	4.2/5
Their repair price is reasonable	4.0/5
They complete the work in a timely manner	4.5/5
They respond well when they screw something up	3.5/5
They take the time to explain the problems and necessary repairs	3.8/5
They treat male and female customers in the same manner	4.5/5
They are always honest	4.2/5
I would use this mechanic again	N/A
I would recommend this mechanic to others	N/A
They fix the problem the first time	3.8/5
The shop is located in a safe neighborhood	4.0/5
The hours of operation are convenient for customers	4.2/5
They are near public transportation (or provide loaners, shuttle bus, rides as needed)	5.0/5

I am a cynic when it comes to mechanics, but these guys are the most honest, reasonable ones I've found in 20 years. Seriously, they could have screwed my wife over when she took her car in for some repairs, but they were honest. When I have taken my own car in, they have given me options that cost less, and not fixed things that I thought were broken but really weren't. They checked my brakes and instead of immediately replacing the pads, they stated that the noise was just normal and that the parts were fine. They also opted to not change my transmission fluid because it was looking good to them, when they cuold have just changed it anyway and soaked me. I have nothing but respect and appreciation for those guys. The building looks dumpy and is behind some older buildings, but it is WELL WORTH IT! I recommend them more than any mechanic I've ever worked with, and I've lived in 5 different states and had to wrestle with mechanics before.

Nov 06, 2011

Sep 06, 2002

After searching Austin for several years for an honest mechanic, I've finally found with these guys. I refer all my frends here.

Nov 06, 2011

Nov 22, 2005

When you visit this place ask for Tony, he is a great guy. He has worked on both my wife's car and mine (Nissan Maxima/Toyota Corolla. I continue to be very happy with the work that this shop does!

Nov 07, 2011

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