TCM Automotive Repair Incorporated

  • 3.1 of 5 stars
11 reviews

2201 W Pioneer Pky, Arlington, TX 76013, us

(817) 275-0653

Email: 

Website URL: 

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Hours
 
Specialties
Specializes in Transmission work
Specializes in Air Conditioning work
Specializes in Brakes and Mufflers
Loaners
No
Notes
 
They are always honest
3.8/5
They are competent
3.8/5
Their repair price is reasonable
3.9/5
They complete the work in a timely manner
3.8/5
They respond well when they screw something up
2.6/5
They take the time to explain the problems and necessary repairs
3.9/5
They treat male and female customers in the same manner
3.8/5
They are always honest
3.8/5
I would use this mechanic again
1.0/5
I would recommend this mechanic to others
1.0/5
They fix the problem the first time
3.7/5
The shop is located in a safe neighborhood
4.2/5
The hours of operation are convenient for customers
4.2/5
They are near public transportation (or provide loaners, shuttle bus, rides as needed)
3.4/5
Sep 08, 2016
  • Stone6699
Honesty goes a long way and so does dishonesty. TCM lied to get my business. Tom is praised a lot on these reviews, but both Johnny and Tom lied directly to me. My radiator is under warranty for LIFE, they said I could bring the radiator and they'd replace it. Then today they called and said they don't accept "customer parts" $108 an hour for labor. $250 for a radiator and antifreeze - nearly $550 to replace a radiator total - joke! Had they told me that yesterday, I wouldn't have left my vehicle - they knew that. So they charged me $55 for diagnostics to tell me my radiator needed replaced - hello ...... That's what I told you yesterday when I brought my vehicle in. It's ok. I read the other reviews on how they pulled the same stunts on other customers. Word will get around (with help from me) Bad service is something everyone shares! I even gave them the opportunity to make it right by refunding my $55 and admitting they lied and I wouldn't post my experience. Guess how that turned out. If you visit this shop - you can't say you weren't warned.

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Geocoding courtesy of USC Spatial Sciences Institute