Phibbs Auto Service
215 Agnes Rd, Knoxville, TN 37919, us
(865) 588-3678
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About this shop
- Hours
- Specialties
- Specialities:
- Loaners
- No
- Notes
Score card
| They are always honest | 5.0/5 |
| They are competent | 4.8/5 |
| Their repair price is reasonable | 4.8/5 |
| They complete the work in a timely manner | 4.0/5 |
| They respond well when they screw something up | 5.0/5 |
| They take the time to explain the problems and necessary repairs | 4.8/5 |
| They treat male and female customers in the same manner | 4.7/5 |
| They are always honest | 5.0/5 |
| I would use this mechanic again | N/A |
| I would recommend this mechanic to others | N/A |
| They fix the problem the first time | 4.8/5 |
| The shop is located in a safe neighborhood | 4.5/5 |
| The hours of operation are convenient for customers | 3.3/5 |
| They are near public transportation (or provide loaners, shuttle bus, rides as needed) | 3.7/5 |
Reviews
May 06, 2005
I am a woman that may not appear to know much about cars,
but they still treated me well, answered my questions
without the "you're a girl, you won't understand the
answer" attitude, and generally did what I asked them to.
The neighborhood isn't great, but they have a good fence,
and it's near enough to the bus route if you are desperate
for a ride home. I have a car under warranty now, but when
it goes out of warranty, I'll go back to the Phibbs' place.
Oct 14, 2005
Family members and I have been using Phibbs auto service
for routine and big maintenance for about 15 years. This
is a great, old-fashioned family business. They are
honest, accomodating, and professional. They can diagnose
and fix big or small problems and take care of them in a
timely fashion. They will give you a ride to work if you
need to leave the car for the day, and pick you up, too.
Last year when my husband blew the engine in his old
pickup, they found us a used engine, and let the truck sit
in their yard until we could pay for it. Really nice
folks.
Apr 06, 2010
They take their time, but the price is reasonable.
Aug 29, 2010
stranded in the middle of knoxville, towed to this shop,
and driven from the shop to home by their ON SITE
transportation fellow free of charge. quick work,
reasonable price and thorough diagnosis. highly recommend.
Geocoding courtesy of USC Spatial Sciences Institute