Bao Auto

  • 5.0 of 5 stars
1 reviews

1100 Bradshaw Garden Rd, Knoxville, TN 37901, us

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Hours
 
Specialties
Happily gives binding estimates
Loaners
No
Notes
 
They are always honest
5.0/5
They are competent
5.0/5
Their repair price is reasonable
5.0/5
They complete the work in a timely manner
5.0/5
They respond well when they screw something up
N/A
They take the time to explain the problems and necessary repairs
5.0/5
They treat male and female customers in the same manner
N/A
They are always honest
5.0/5
I would use this mechanic again
5.0/5
I would recommend this mechanic to others
5.0/5
They fix the problem the first time
5.0/5
The shop is located in a safe neighborhood
4.0/5
The hours of operation are convenient for customers
4.0/5
They are near public transportation (or provide loaners, shuttle bus, rides as needed)
4.0/5
Aug 11, 2014
  • RVRod
I'm not sure of the hourly rate. I had a timing belt, water pump, and belts changed on a Honda Van. I also had Bao rebuild the transmission on the Honda. I had the tires rotated and coolant flushed and changed on a Buick. Bao was recommended by a friend who goes to Bao. Bao explained everything to me. He took me into the shop and showed me the difference between a Honda part and a non-Honda part. He recommended the Honda parts for the timing belt change. He recommended a non-Honda part for the pulleys because they were of equal quality to the Honda part, but costs less. He is from Vietnam and I have trouble understanding him at times. His prices are great, he knows his stuff, and he is honest. What more do you need to know?

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Geocoding courtesy of USC Spatial Sciences Institute