Ken's Auto Service, Sumter SC

4.8 of 5 stars

1 reviews

3201 Thomas Sumter Hwy, Sumter, SC 29040, us

(803) 469-2323

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About this shop

Hours
Specialties: Specializes in Transmission work
Specializes in Air Conditioning work
Specializes in Brakes and Mufflers
Loaners: No
Notes

Score card

They are always honest	5.0/5
They are competent	5.0/5
Their repair price is reasonable	4.0/5
They complete the work in a timely manner	5.0/5
They respond well when they screw something up	N/A
They take the time to explain the problems and necessary repairs	5.0/5
They treat male and female customers in the same manner	N/A
They are always honest	5.0/5
I would use this mechanic again	N/A
I would recommend this mechanic to others	N/A
They fix the problem the first time	5.0/5
The shop is located in a safe neighborhood	3.0/5
The hours of operation are convenient for customers	5.0/5
They are near public transportation (or provide loaners, shuttle bus, rides as needed)	2.0/5

The guys that answer the phone are prompt and thorough with me whenever I call. They don't rush me off the line or tell me just to "bring it in." This is my only shop except for body work. Very confident in their service.

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