Certified Auto Repair Service (CARS)

Highly recommended to me as a newby in town by someone who has been their steady customer for over 20 years. These guys are old-fashioned: decent, honest, knowledgeable, caring, courteous. Love knowing both my car and I are well served. Highly recommended.

Have done business with Certified Auto Repair Service in Beaufort,SC for several years untill now. Never AGAIN. WE WERE GOING ON A 3 DAY TRIP AND CALLED THEM A WEEK BEFORE TO SET UP A APPOINTMENT FOR DROPPIN OFF MY CAR ON A SAT. SO THEY COULD START WORK ON IT ON MONDAY AND I COULD PICK UP ON THURSDay. THEY AGREED. I HAD A LONG LIST OF WORK ITEMS THAT WOULD COST AROUND $2000 TO REPAIR. I CALLED THEM ON MON. PM TO CHECK AND WAS TOLD EVERYTHING WAS GOOD. LATE TUESDAY WHEN I CALLED WAS GIVEN A PRICE OF $1500 FOR THE WORK I ASKED TO BE DONE; INDECATED THIS WORK WAS DONE. THEM TOLD I NEEDED FRONT STUTS AND ALIGNMENT AT ADDITIONAL $ 1500 PLUS. TOLD THEM SINCE THE OTHWER WORK WAS DONE TO GO AGO WITH THE STRUTS. THEY CALLED AGAIN WED. LATE AM TO AGAIN MENTION PRICE AND I SAID I HAD TOLD THEM TO GO AHEAD THE NIGHT BEFORE. ON THURSDAY AROUND 10:OO TO PICK UP MY CAR. THEY SAID IT MAY BE READY FRIDAY NUIGHT. I WAS UPSET ANS SAID A FEW CHOSEN WORDS TO THEM. THEY THEY CALLED BACK AND SAID TO PICK IT UP AS THEY WOULD NOT WORK ON IT. THEN FOUND OUT THEY HAD NOT DONE ANY WORK ON IT AT ALL YET. PICK IT UP AFTER YELLING AT THE OWNWER AND TOOK IT TO A NEW CAR DEALER FOR A ESTIMATE THE DEALER AFTER LOOKING AT IT QUOTED $ 2100. $ 1000 LESS THAN CARS SERVICE AND WOULD HAVE IT DONE IN TWO DAYS. WILL NEVER CALL CERT. AUTO REPAIR AGAIN AND WILL TELL OTHERS ABOUT THEIR BAD SERVICE. THEY HAVE NEW PEOPLE AND THEY ARE NOT LIKE THE OLD RELIABLE EMPLOYEES.