Engines by Benz Incorporated
251 Massasoit Ave, East Providence, RI 02914, us
(401) 521-5217
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About this shop
- Hours
- Specialties
- Specialities:
- Loaners
- No
- Notes
Score card
| They are always honest | 4.0/5 |
| They are competent | 4.5/5 |
| Their repair price is reasonable | 4.0/5 |
| They complete the work in a timely manner | 3.0/5 |
| They respond well when they screw something up | 2.0/5 |
| They take the time to explain the problems and necessary repairs | 4.0/5 |
| They treat male and female customers in the same manner | 2.0/5 |
| They are always honest | 4.0/5 |
| I would use this mechanic again | 2.0/5 |
| I would recommend this mechanic to others | 2.0/5 |
| They fix the problem the first time | 4.0/5 |
| The shop is located in a safe neighborhood | 4.0/5 |
| The hours of operation are convenient for customers | 4.0/5 |
| They are near public transportation (or provide loaners, shuttle bus, rides as needed) | N/A |
Reviews
Jan 01, 2011
Dan the manager at Engines by Benz is great. He's given me plenty of advice
about my 81 300SD to help me be a better owner of an old car. He works with
you and explains everything they're doing. I can't recommend Dan and the shop
enough. They are Mercedes certified and the work shows it. Go there, you'll be
glad you did.
--Chris
Feb 09, 2013
- dmm108
Dan, the head mechanic, is knowledgeable, as was Steve who he replaced and who I had most of my experience with. I had decent interaction with them until the owner Bill was around, disliked me having my own part with me which I carried just in case in my car, and kept my car for 5 days to make a 1 hour repair, and that over a holiday weekend. So avoid the owner, and you should be alright. I got lots of helpful information from dan, he was great.
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