Big G Tire #3, Venitia, PA PA

4.3 of 5 stars

2 reviews

828 East McMurry, Venitia, PA, PA 15367, us

(724) 941-8120

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About this shop

Hours
Specialties
Loaners: No
Notes

Score card

They are always honest	4.5/5
They are competent	4.5/5
Their repair price is reasonable	4.5/5
They complete the work in a timely manner	4.5/5
They respond well when they screw something up	4.0/5
They take the time to explain the problems and necessary repairs	4.0/5
They treat male and female customers in the same manner	4.5/5
They are always honest	4.5/5
I would use this mechanic again	4.0/5
I would recommend this mechanic to others	4.0/5
They fix the problem the first time	4.5/5
The shop is located in a safe neighborhood	4.5/5
The hours of operation are convenient for customers	4.5/5
They are near public transportation (or provide loaners, shuttle bus, rides as needed)	2.5/5

This week the owner spontaneously road tested my car to help identify a new rattle. He said it was a loose strut bracket. I told him I had just recently had the struts replaced elsewhere. He suggested I take it back. I did and his diagnosis was correct. The other garage (a chain) repaired/tightened the bracket free but I do not trust the quality of their workmanship now. A couple years ago this same owner also helped me when I had a flat and a car full of grandkids and packages. He charged nothing to fix the flat in the rain after unpacking my car and then repacking it. I did go back and replace my tires there. He says he likes to look customers in the eye and I believe him. Big G Tires will now become the sole mechanic for my car.

Nov 08, 2012

Trudy

I have owned three cars and taken them all here to my guys at Big G. They fix my problems the first time, they give accurate estimates and they are just genuinely good guys. But they certainly don't turn their noses up to baked goods, to help "grease the wheels"!

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