Dubble's German Motors, inc

  • 1.7 of 5 stars
2 reviews

2697 Bernville Rd, Reading, PA 19605, us

(610) 375-8330

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Hours
 
Specialties
Specialities: 
Loaners
No
Notes
 
They are always honest
2.0/5
They are competent
2.0/5
Their repair price is reasonable
2.5/5
They complete the work in a timely manner
1.0/5
They respond well when they screw something up
1.0/5
They take the time to explain the problems and necessary repairs
3.0/5
They treat male and female customers in the same manner
N/A
They are always honest
2.0/5
I would use this mechanic again
1.0/5
I would recommend this mechanic to others
1.0/5
They fix the problem the first time
1.0/5
The shop is located in a safe neighborhood
4.0/5
The hours of operation are convenient for customers
3.5/5
They are near public transportation (or provide loaners, shuttle bus, rides as needed)
2.0/5
Sep 05, 2014
  • Wrenches
Our 1990 Mercedes Benz 300E would run well for a few miles and then shut down. While the real problem (diagnosed by another mechanic) was a failing alternator that was not charging the battery, Dubble's checked the cam shaft and replaced ignition wires, plugs, distributor cap & rotor and most filters. In spite of almost $1000 worth of work, they did not solve our car's problems. Worse they refused to discuss the matter. They have lost my business forever and I would never recommend them to anyone else.
Apr 14, 2015
  • Benz190
I purchased a 1989 Mercedes 190E that I took to Doubles to repair a leak in the gas tank and to fix my transmission. They claim to specialize in German cars including Mercedes. First I was told my car would be worked on within 1 to 2 days I finally called them when I didn't here back for a week. They claim it wouldn't start because the cap and rotor were fried so I picked up a new one and brought it to them. Finally got a call another week later and they cuoldn't find the gas leak or fix my transmission, but found it ok to charge me $330 dollars to change a cap and rotor witch I gave them the parts to do it, and top off differential fluid, and to make it worse, I go to the gas station and my gas tank leaks all over my trunk. I spoke to a manager about it, and explained my frustration, I said if you couldn't find the leak why didn't you think of putting more gas in it since it's low,it would be charged to me anyway, he said " If you have all the answers, why don't you fix it." Awful experience, and incompitence. Oh and I didn't find out until after I had the cap and rotor changed that they were already replaced less than a year ago with new Bosch parts, I asked for them and they already threw them out. They said the plugs probably are not gapped correctly, Bosch Platinums come pre-gapped he even said it himself.

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