Lebzelters Total Car Care, Lancaster PA

4.7 of 5 stars

7 reviews

300 N Queen St, Lancaster, PA 17603, us

(717) 397-0372

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About this shop

Hours
Specialties: Reminds you when routine maintenance is needed
Has ASE certified mechanics
Guarantees all work for at least 1 month or 1000 miles
Loaners: No
Notes

Score card

They are always honest	5.0/5
They are competent	3.9/5
Their repair price is reasonable	4.8/5
They complete the work in a timely manner	4.4/5
They respond well when they screw something up	4.3/5
They take the time to explain the problems and necessary repairs	4.9/5
They treat male and female customers in the same manner	5.0/5
They are always honest	5.0/5
I would use this mechanic again	5.0/5
I would recommend this mechanic to others	5.0/5
They fix the problem the first time	3.7/5
The shop is located in a safe neighborhood	4.3/5
The hours of operation are convenient for customers	4.4/5
They are near public transportation (or provide loaners, shuttle bus, rides as needed)	4.6/5

Paul runs the service section of the store and answers the phone when your call is directed to the garage. He's a great guy and always friendly. He knows cars and often works in the garage when he has time. Lebzelters is a tire store and we've all heard mechanic horror stories from other tire stores. Lebzelters is not one of those stores.

Oct 15, 2007

Paul, the service manager, is great. Fred the tire guy, always upbeat, always on top of things. Great team, Used them for 20+ years and hope to for another 50+???

Jun 25, 2008

In the short (8 year) time that I have been a car owner, I have traditionally been a "take it to the dealer" kinda guy. After moving to Lancaster and being disappointed by the local Honda guys, I asked around and the advice was unanimous: take 'er to Lebzelter's. I haven't been disappointed. Whether it is a simple oil change or major maintenance, they have proven to be friendly, fast, knowledgeable, and competent. Definitely recommended.

Jul 19, 2008

I have been using Lebzelter's since I got my first car 30 years ago. My dad has used Lebzelter's longer than that. Paul is great and the service is top-notch. I am always satisfied with this establishment.

Nov 06, 2011

Dec 06, 2011

Lizzy

I've taken my car there for the last 13 years. They are very honest and I trust what they tell me. I've been disappointed by the local Honda dealership. So I take my car to Lebzelter's - if it's something they think the dealer should look at, they'll tell you. They do a go job, for a reasonable price. I recommend them all of the time.

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