Pranzo's Auto Service

  • 4.9 of 5 stars
8 reviews

7 Purdytown Tpke, Lake Ariel, PA 18436, us

(570) 226-2435


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Has ASE certified mechanics
Guarantees all work for at least 1 month or 1000 miles
Happily gives binding estimates
They are always honest
They are competent
Their repair price is reasonable
They complete the work in a timely manner
They respond well when they screw something up
They take the time to explain the problems and necessary repairs
They treat male and female customers in the same manner
They are always honest
I would use this mechanic again
I would recommend this mechanic to others
They fix the problem the first time
The shop is located in a safe neighborhood
The hours of operation are convenient for customers
They are near public transportation (or provide loaners, shuttle bus, rides as needed)
Jan 27, 2009
Good guys at Pranzo's. Seen some mistakes they've made, but they were honest about it. State inspections are very thorough, possibly overly sometimes, butI've also had some things overlooked that shouldn't have been. Overall, very nice, smart guys who do good work, if a little overpriced.
Sep 06, 2008
Full confidence in their ability to do repairs and provide fair and honest work. You won't be disappointed.
May 07, 2009
Always very accommodating, takes the time to explain their repairs, good service for emergencies.
Aug 18, 2011
We were in a tight spot when my ladyfriend's car broke down in PA while she was on work assignment. Pranzo's Auto Service was listed on the Car Talk website with a couple good reviews and were 10 miles down the road, so we figured they were our best bet. Tom and his wife Denise(?) at Pranzo's went out of their way to help us, arranging towing when I had trouble with AAA, finishing the repair early knowing she was on a time constraint, and making it easy for her to pick the car up after hours. The towing cost was reasonable, as was the labor, and the price they charged for the starter that needed replacing was right on par with the list price on auto parts websites. Neither of us have ever met the folks at this shop face to face, as everything was arranged over the phone. We were at the mercy of complete strangers and are grateful for how we were treated. Thanks, Tom. If we ever break down in PA again, we know where to come.
Sep 01, 2012
  • bderw
I've known Tom and his wife, Denise, for years. He's our entire family's trusted mechanic, since my dad had to find a guy who worked on Volkswagens in the '80s. The guys at Pranzo's are always accommodating, quick, helpful and nice. Once, when I was driving back to college, my exhaust pipe split and fell onto the highway. I limped over to Pranzo's, where they welded it together and sent me on my way in about an hour. I can't speak highly enough of this place. They're great about working with you to drop off or pick up a car after hours and they're great about getting your oil changed while you're waiting. I would trust Tom with my life. Put it this way: I live in Scranton (about 30 miles away), but with Tom's service and prices, I gladly drive out to Lakeville to get my oil changed or new tires put on, or any other service I need.
Oct 27, 2012
  • UncleTurbo
I have 4 cars and 3 drivers (one is a college student). I've had 3 timing belt jobs done with no problems. PA state inspections are completed without looking for things to "rip off" the customer. Tom, the owner understands being honest results in repeat customers. If there is a problem with a repair it is resolved with no muss no fuss. If I can't do it myself, then the car is taken to Pranzos Garage.
Jun 18, 2014
  • State Farm
Tom and his team are very good at what they do. They are honest, nice to work with and I trust them. They have worked on several of my older cars and always find a solution. I trust them. Thanks, Brooks
Sep 23, 2021
  • colealpaugh_177344
We're so lucky to have such an honest and talented mechanic running a local shop. Never any BS, works hard to get the best deals on used parts, and when the work is done, the work is done. I never hesitate to send friends to Tom's. Been a customer with our three cars for 12 years. Wish I'd have found him sooner.

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