Hartman's Firestone

  • 3.8 of 5 stars
4 reviews

20636 Route 19, #A, Cranberry Twp, PA 16066, us

(724) 776-2886

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Hours
 
Specialties
Specialities: 
Loaners
No
Notes
 
They are always honest
3.3/5
They are competent
4.3/5
Their repair price is reasonable
3.3/5
They complete the work in a timely manner
4.5/5
They respond well when they screw something up
4.3/5
They take the time to explain the problems and necessary repairs
4.5/5
They treat male and female customers in the same manner
5.0/5
They are always honest
3.3/5
I would use this mechanic again
2.3/5
I would recommend this mechanic to others
2.3/5
They fix the problem the first time
4.5/5
The shop is located in a safe neighborhood
4.8/5
The hours of operation are convenient for customers
4.5/5
They are near public transportation (or provide loaners, shuttle bus, rides as needed)
4.5/5
May 17, 2009
Great guys, all of them. Rick, John, and Tom.
Sep 16, 2013
  • harleyryder
used to be a great shop to deal with. I used to refer everyone to them. They got a new write-up guy who was arrogant and cocky. About the same time they seemed to overdo the repairs. Inspections turned into money draining experiences. I stopped going there a number of years ago and would never refer anyone to go there.
Nov 02, 2020
  • rmattern_172026
I have been a loyal customer at Hartmans for about 12 years. I consider Tom a friend, and hope he is unaware of whats going on at his shop. I consider it a personal insult! I probably got him 5 customers through my recommendations. No More! His new write up guy is obnoxious, rude, arrogant,and cocky, and can't be honest. I took my car in for inspection. He handed me a bill for 1800.00 dollars. said I needed 2 new catalectic converters. I don't have that kind of money. So, I took my car to a dealership. They didn't find any problems with the converters. The inspection cost me 32.00 dollars. I am now looking for a new repair shop.
Jan 14, 2021
  • rmattern_172026
I made a huge mistake about Hartmans Firestone. I wrote a scathing report about the service I received there. Only to learn later, that I was incorrect about the situation, which was proven by the staff. My apologies to all ! They are once again on my five star list of service centers.

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