Morgan Automotive
About this shop
- Hours
- Specialties
- Specialities:
- Loaners
- No
- Notes
Score card
They are always honest | 4.0/5 |
They are competent | 4.0/5 |
Their repair price is reasonable | 2.8/5 |
They complete the work in a timely manner | 4.5/5 |
They respond well when they screw something up | 3.0/5 |
They take the time to explain the problems and necessary repairs | 4.5/5 |
They treat male and female customers in the same manner | 2.3/5 |
They are always honest | 4.0/5 |
I would use this mechanic again | N/A |
I would recommend this mechanic to others | N/A |
They fix the problem the first time | 3.5/5 |
The shop is located in a safe neighborhood | 3.5/5 |
The hours of operation are convenient for customers | 4.0/5 |
They are near public transportation (or provide loaners, shuttle bus, rides as needed) | 4.5/5 |
Reviews
Nov 06, 2011
May 26, 1999
Fabricated parts in the shop to avoid a $200 dealer charge on a subassemble when all that was needed was a bushing and a retaining clip. Washed my car. Called repeatedly to inform me of any new problems they had found and asked for permission to fix them. They even helped me prioritize the importance of the fixes neccessary so that I could fit it into my budget. Washed my car. Explained all of the repairs they had made in easy to comprehend English rather than automotive techno-babble. Washed my car. Did I mention that they washed my car? wow. I will never look for another mechanic again, and neither should you. These guys are *IT*!
Sep 27, 2004
They worked on my subara the first time several years ago
for a frozen radiator, they did a flush & checked for leaks
and charged $90. Later I was told by friends that the
price was way high for what they did. Recently I took my
car in for a check engine light that stayed on (they reset
the "chip" for $132) & I asked for an estimate on a 60k
maintenance. They quoted $1,300.00! They said drive belt
& timing belt have to be replaced at 60k (not according to
the Subaru website & other mechanics) they also said it's
standard to replace the engine gaskets & covers & the water
pump. They also suggested rear axle work because of a torn
boot. I wonder if they were just searching for more
problems? I called several other shops for the same 60k
maintenance & was told the water pump, one of the belts &
engine covers were probably unnecessary if I didn't have a
problem with them. I was quoted $450 to $650 for the 60k
work. Several friends have used them (all men) & they say
that they seemed quite reasonable. So is it just me
(female)?
Nov 06, 2011

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