Matrix Integrated

If every shop was as good as the boys at Matrix the end customer would never have any complaints. I drive down from Vancouver, Canada to Portland to have the techs there do installations and work on my car and have always been pleased with the results. They are people of their word, competent and competitively priced.

What can I say about Matrix? Every time I've had work done they are the ones I look to get the job done right, the first time! I've dealt with other VW/Audi tuners in the area but even after just talking to some of them, I always go back to the guys at Matrix. The customer service is amazing! I've never had this level of customer service anywhere else, no matter what the business. The guys at Matrix know what they are doing and the techs are magicians with Volkswagens and Audis. They service other vehicles but I've only taken the two makes in for service or tuning. PROS: Great customer service Vast selection of custom and vehicle specific parts Knowledgeable techs and competent sales staff A clean shop and waiting area complete with pool table One of the only AWD Mustang dynos in the Pacific NW CONS: None I've been going to Matrix since 1997 when they were a little shop in a gravel parking lot. The new location is perfect and easy to find. All the work I've had done at Matrix has been top notch and I will continue to take my vehicles to Justin, Jeremy and the crew for as long as they'll have me as a customer. Thanks a million guys! You're all aces! Cheers! Tim