Hawthorne Auto Clinic Incorporated
4307 Se Hawthorne Blvd, Portland, OR 97215, us
(503) 234-2119
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About this shop
- Hours
- Specialties
- Specializes in Brakes and MufflersSpecializes in Engine Rebuild workSpecializes in Radiator work
- Loaners
- No
- Notes
Score card
They are always honest | 4.6/5 |
They are competent | 4.5/5 |
Their repair price is reasonable | 3.9/5 |
They complete the work in a timely manner | 4.7/5 |
They respond well when they screw something up | 4.3/5 |
They take the time to explain the problems and necessary repairs | 4.6/5 |
They treat male and female customers in the same manner | 4.9/5 |
They are always honest | 4.6/5 |
I would use this mechanic again | 5.0/5 |
I would recommend this mechanic to others | 5.0/5 |
They fix the problem the first time | 4.4/5 |
The shop is located in a safe neighborhood | 4.9/5 |
The hours of operation are convenient for customers | 4.3/5 |
They are near public transportation (or provide loaners, shuttle bus, rides as needed) | 4.9/5 |
Reviews
Nov 06, 2011
- N/A
Oct 23, 2010
They treated me like I was their daughter.
I made an appointment the day before for early in the
morning (8:00 is early for me). I end up locking my keys in
the car in their parking lot. I felt like it was my first
month of driving. While I have a spare set at home, I have
no way to get them to me. My plan was to hoof it home (I
live relatively close). Jim was sitting at the computer and
didn't even hesitate to give me a ride back to my house to
pick up the keys.
When they discovered the problem, I was worried about time
constraints. I had an appointment at 3:00 and was worried I
wouldn't have my car to get there. They assured me
everything would be done on time, and it was.
Jim, Art, and Hans were all very nice and understanding.
Mar 20, 2011
It had been a few years since I had owned a vehicle. My
former mechanic had retired. I was scared. I had a "just
moved mailer" from Hawthorne Auto Clinic. The mailer touted
eco-friendly, female mechanic, great service, etc. It
sounded right up my alley and too good to be true. Even
though the Clinic is a little far from my house, I have
never looked back. I Love this place! In my experience,
mechanic shops cause much trepidation\GI upset\permanent
neurosis\etc. HAC has given me unparalleled service,
performs excellent work, and I really appreciate their
commitment to the environment. They use eco friendly oil,
have solar panels, they even promote cycling -not intuitive
for the industry, but more power to them! Some of the
comments others have left mention that HAC is a bit spendy.
I would never set foot in another shop, so I'm not sure how
it compares, but it has always seemed an incredible value
to me!
Oct 31, 2011
Since I found HA in the Mechanics Files in 2002, I've gone
only to HA. They take time to explain the problem and their
repair to me and I've never felt like I was getting the fast
shuffle from them. A recent repair involved an exhaust
manifold they replace three years ago. Although the warranty
was expired, they talked the supplier into standing behind
their warranty. I wouldn't go anywhere else.
Jan 09, 2014
- Dtechwriter
I had gone to the dealer for service but much prefer going to Hawthorne Auto.
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