Wayne's Garage
27 E 27th Ave, Eugene, OR 97405, us
(541) 342-3941
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About this shop
- Hours
- Specialties
- Specializes in Brakes and MufflersSpecializes in Radiator work
- Loaners
- No
- Notes
Score card
They are always honest | 5.0/5 |
They are competent | 5.0/5 |
Their repair price is reasonable | 4.4/5 |
They complete the work in a timely manner | 4.9/5 |
They respond well when they screw something up | 5.0/5 |
They take the time to explain the problems and necessary repairs | 4.9/5 |
They treat male and female customers in the same manner | 4.9/5 |
They are always honest | 5.0/5 |
I would use this mechanic again | 5.0/5 |
I would recommend this mechanic to others | 5.0/5 |
They fix the problem the first time | 4.8/5 |
The shop is located in a safe neighborhood | 4.9/5 |
The hours of operation are convenient for customers | 4.6/5 |
They are near public transportation (or provide loaners, shuttle bus, rides as needed) | 5.0/5 |
Reviews
Nov 23, 2004
- N/A
Wayne's Garage may cost you a few dollars more than other
shops in the area, but they provide an exceptional
customer experience and explain exactly what you are
paying for. The service manager always called to seek
permission for any work not covered in the original
estimate.
Aug 21, 2005
I strayed from Wayne's once and will never leave them
again!
I've used Wayne's for four or five years and have always
been very pleased with their work. However, I recently
moved from Eugene's south hills to the university
district. When I needed a brake job, I thought I'd try another shop since it was very close. What a mistake!
I needed a simple brake job for the rear brakes on my '95
Honda Accord. This other shop said I had "a frozen caliper and other
problems with my rear brakes". The brake job would be
$710. Of course, they then started down all the other
things I needed:
* refill brake fluid and bleed brake line
($112), Shouldn't do a brake job without it.
* complete tune up ($510),
* transmission flush ($117). The list went on and on.
I told them to not do a thing. After paying $70 ransom for
their "diagnosis", I took the car to Wayne's where they
fixed the brakes for $210. (I later had the tune-up for
$205). I've used Wayne's for many repairs and routine
maintenance, and I've always been very happy with their work
and honesty. I'll stick with
Wayne's. They are honest, reliable and only do the work
that's needed.
Remember the adage: "Once you find a reliable, honest
mechanic, drive through hell to stay with them." (Isn't
that a famous adage?)
Nov 27, 2005
- N/A
Helpful: great explanations of repairs and help prioritizing list of needed
service.
Jun 01, 2008
These people are very conscientious about the quality of
service they provide. They explain things very clearly and
make sure you are happy with the results of their services
and charges.
They are alos strong supporters of community non-profit
organizations.
Ron
Feb 26, 2011
I recently had my car towed to Wayne's unexpectedly when it broke down. Not
only were they able to get started on the repairs to it sooner than I had
expected, but they also completed the repairs sooner & the final charge was
significantly less than the original estimate. They treated me wonderfully & I will
not take my car anywhere else. Their staff is completely competent, friendly, &
professional.
Apr 13, 2015
- rwombat
very good shop, not cheap
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Geocoding courtesy of USC Spatial Sciences Institute