Jackson's Auto Care
660 W 6th Ave, Eugene, OR 97402, us
(541) 344-7366
Email:
Website URL:
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About this shop
- Hours
- Specialties
- Has ASE certified mechanics
- Loaners
- No
- Notes
Score card
| They are always honest | 3.0/5 |
| They are competent | 3.0/5 |
| Their repair price is reasonable | 2.5/5 |
| They complete the work in a timely manner | 4.0/5 |
| They respond well when they screw something up | 5.0/5 |
| They take the time to explain the problems and necessary repairs | 4.0/5 |
| They treat male and female customers in the same manner | 5.0/5 |
| They are always honest | 3.0/5 |
| I would use this mechanic again | 1.0/5 |
| I would recommend this mechanic to others | 1.0/5 |
| They fix the problem the first time | 5.0/5 |
| The shop is located in a safe neighborhood | 4.5/5 |
| The hours of operation are convenient for customers | 4.5/5 |
| They are near public transportation (or provide loaners, shuttle bus, rides as needed) | 4.5/5 |
Reviews
Oct 25, 2005
I have been extremely impressed with the quality of
service I have received at Jackson's. The mechanics are
friendly, competent, and provide a high level of customer
service. They have taken the time to answer questions
about any repair work I need and gave me advice when I
needed to buy a new car. They have gone the extra mile for
me as a customer and have never been condescending or
impatient. The shop is immaculate, and their hours of
operation and shuttle service are convenient for those who
work.
Their labor costs are higher than other shops, but I
believe it is money well spent. Fortunately, AAA members
are eligible for a discount on parts, which offsets some
of the cost. The only downside to going to Jackson's is
that they are very busy; you would be well advised to make
an appointment for routine service. I have told everyone I
know to go to Jackson's for auto repair; they are simply
that good.
Apr 17, 2014
- lux
They found a multi-thousand dollar problem with my car plus another $500 for the front brakes and suggested the car may not even be worth fixing since it is an older model. I took my car to the dealership for a second opinion, and they said my car was is great working order (large problem no where to be seen), and only needed to charge $260 for my brakes. I do not trust these guys, I suggest you look elsewhere.
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