Shaker Auto Hospital

  • 3.1 of 5 stars
4 reviews

16101 Chagrin Blvd, Shaker Heights, OH 44120, us

(216) 921-4455


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Specializes in Air Conditioning work
Specializes in Brakes and Mufflers
Specializes in Transmission work
They are always honest
They are competent
Their repair price is reasonable
They complete the work in a timely manner
They respond well when they screw something up
They take the time to explain the problems and necessary repairs
They treat male and female customers in the same manner
They are always honest
I would use this mechanic again
I would recommend this mechanic to others
They fix the problem the first time
The shop is located in a safe neighborhood
The hours of operation are convenient for customers
They are near public transportation (or provide loaners, shuttle bus, rides as needed)
Nov 06, 2011
Nov 06, 2011
Mar 15, 2007
This is the first 10 out of 10 shop I've ever used. Super honest, never try anything they arn't 100% competent with and will refer to other grade A mechanics.
Nov 30, 2016
  • BeenThere216
My car had engine light on, so I brought it to the Shaker Auto Hospital for diagnostics. Mark tells me that I will need a new throttle body that will cost $1,500. I approved that, but requested my old part back. A while later Mark calls and says that I don't need the new throttle body after all. Says that they changed the coolant & antifreeze and the light went off. Hmmm On a prior occasion, Mark mentioned that one of his mechanics owns the same car as mine. I am not accusing anyone but can't shake it off. One heck of a coincidence, what would have happened had I not requested the old part back? Likely coughed up $1,500, that's what I am thinking. Following repairs, my car was kept in the shop for several days while being taken on a road test, whatever that means. Used up a quarter tank of gas. About a month later I went to another place for an oil change, and they weren't able to do a tire rotation because the wheels were overtightened. The only other place I had my car in prior to that, was Shaker Auto Hospital. I don't know if this is a common practice to over-tighten the wheel lugs but this will result in yet another repair bill. It could have caused a huge problem per chance I happen to have a flat and no one would be able to take a wheel off. Bottom line, I don't recommend Shaker Auto Hospital especially for the extensive repairs or for the turbo cars. I am not going to set my foot in that shop for the rest of my natural life.

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