Brown's Transmission Service

4.8 of 5 stars

3 reviews

1035 Wells Ave, Newark, OH 43055, us

(740) 522-4459

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About this shop

Hours
Specialties: Specializes in Transmission work
Specializes in Air Conditioning work
Specializes in Brakes and Mufflers
Loaners: No
Notes

Score card

They are always honest	5.0/5
They are competent	5.0/5
Their repair price is reasonable	4.3/5
They complete the work in a timely manner	4.7/5
They respond well when they screw something up	5.0/5
They take the time to explain the problems and necessary repairs	4.7/5
They treat male and female customers in the same manner	5.0/5
They are always honest	5.0/5
I would use this mechanic again	N/A
I would recommend this mechanic to others	N/A
They fix the problem the first time	4.7/5
The shop is located in a safe neighborhood	4.3/5
The hours of operation are convenient for customers	4.7/5
They are near public transportation (or provide loaners, shuttle bus, rides as needed)	3.7/5

Very friendly; take lots of time to explain things; don't get upset at last-minute cancellations; will usually give the car a test drive and tentative diagnosis the day you call and get you in for the repair in another day or two. They do much more than the "transmissions" in their name. They're good for most repairs and will take the car to a specialty shop if it needs something they don't do -- like an alignment. I even use them for routine oil changes: they're cheaper than the quickie places. They usually have a loaner car if you need it -- check when you call. Their only downside is that nasty left turn off of 30th Street. I usually go around the block.

Sep 21, 2008

I keep a small fleet of delivery vans on the road, so having reliable "go-to" mechanics is a must. Guy and Brian have provided invaluable diagnostic information (such as, "Will driving it in this condition hurt it further ?"), as well as many repairs over the years. We have used them mainly as our "transmission specialists", but I wouldn't hesitate to avail myself of their other services.

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