28th Street Auto Repair & More LLC

  • 4.1 of 5 stars
2 reviews

1716 East 28th Street, Lorain, OH 44055, us

(440) 240-2277


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They are always honest
They are competent
Their repair price is reasonable
They complete the work in a timely manner
They respond well when they screw something up
They take the time to explain the problems and necessary repairs
They treat male and female customers in the same manner
They are always honest
I would use this mechanic again
I would recommend this mechanic to others
They fix the problem the first time
The shop is located in a safe neighborhood
The hours of operation are convenient for customers
They are near public transportation (or provide loaners, shuttle bus, rides as needed)
Jul 19, 2011
This shop is a towing service/mechanic combination. I asked them to tow my car to their shop on 6/24, and they stated they would pick it up within a couple of hours. When I called back on 6/27 because I hadn't heard anything, they stated they had lost the paperwork and never picked the car up. They picked the car up 6/27 and said they would look at it and diagnose it by the 28th. On 6/30 when I hadn't heard from them, I called back and they had not even looked at it. Long story short, they had my car for 20 days, and in that time, never once gave me a phone call to update me on the progress. Even when they said they would call me and promised a time that it would be ready, they failed to have it ready and also failed to let me know that it wasn't ready. This was the worst customer service I have ever received from any type of business.
Oct 09, 2013
  • bowyer2014
This mechanic is where I take all my cars and recommend them to everyone. I have never experienced a problem with this company. I took my vehicle there and they found the problem and got it fixed for a very affordable price. The staff was friendly and they were willing to work with all my needs. Not to mention they have the BEST used tires.

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