Jim Seibert Automotive

  • 3.5 of 5 stars
2 reviews

2 Cinchris Drive, Fairfield, OH 45014, us

(513) 874-2284


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Happily gives binding estimates
They are always honest
They are competent
Their repair price is reasonable
They complete the work in a timely manner
They respond well when they screw something up
They take the time to explain the problems and necessary repairs
They treat male and female customers in the same manner
They are always honest
I would use this mechanic again
I would recommend this mechanic to others
They fix the problem the first time
The shop is located in a safe neighborhood
The hours of operation are convenient for customers
They are near public transportation (or provide loaners, shuttle bus, rides as needed)
Jul 13, 2011
My Wife's Volkswagen SUV had engine misfirings, I tried cleaning the air sensor but that didn't help. We took it over to Jim Seibert's Automotive on the recommendation of a close friend. We were happy they were able to take us so quickly, and the labor costs sounded reasonable (181 dollars for spark plugs, wires, air filter swap, and an oil change). Picked the car up and paid, but when I later showed the bill to some colleagues they told me it seemed high. The Ignition coils cost me 72 bucks a piece. I did a quick search on the part and found these things for 20 dollars, decided the manufacturer part probably just costs more and called the local VW dealer. They quoted me a price of 23 dollars and change. I understand there's some markup for parts to help the bottom line, I'm not expecting Amazon or even Autozone prices, but a 50 dollar markup? For 6 cylinders, that's 300 dollars in their pocket, insane. They also charged 30 bucks each for the spark plugs. Decided to give them a chance to explain themselves, and the gentleman behind the counter checked his computer, checked a binder behind the desk and was happy to tell me, "Oh, we messed up, the price of the plugs, they're only 10 a piece, and if you have your card, I can refund you the 120 we overcharged." I asked about the coils, and with a straight face, he told me, "That's the standard markup". I asked if he was sure since that's a 200% markup from Volkswagen's price. He maintained it was the "standard markup". Told him to keep the 120 bucks and have a nice day, I don't negotiate with thieves.
Jun 09, 2013
  • N/A
  • Jim's Legacy
On behalf of the Seibert family, we apologize for your negative experience at Jim Seibert's Auto. Jim unfortunately passed away in June 2010, and things really aren't the same without him. It saddens me that his name is still associated with a business that is seemingly less than honest these days.

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Geocoding courtesy of USC Spatial Sciences Institute