Deer Park Auto Service
3900 E Galbraith Rd, DEER PARK, OH 45236, us
(513) 791-9777
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About this shop
- Hours
- Specialties
- Does body workSpecializes in Brakes and MufflersSpecializes in Radiator workSpecializes in Engine Rebuild work
- Loaners
- No
- Notes
Score card
| They are always honest | 5.0/5 |
| They are competent | 5.0/5 |
| Their repair price is reasonable | 5.0/5 |
| They complete the work in a timely manner | 2.5/5 |
| They respond well when they screw something up | 5.0/5 |
| They take the time to explain the problems and necessary repairs | 5.0/5 |
| They treat male and female customers in the same manner | 5.0/5 |
| They are always honest | 5.0/5 |
| I would use this mechanic again | N/A |
| I would recommend this mechanic to others | N/A |
| They fix the problem the first time | 3.5/5 |
| The shop is located in a safe neighborhood | 5.0/5 |
| The hours of operation are convenient for customers | 4.5/5 |
| They are near public transportation (or provide loaners, shuttle bus, rides as needed) | 5.0/5 |
Reviews
Nov 04, 2007
THE OWNER, ROGER, IS VERY ACCOMADATING ALTHOUGH SLOW ON
BILLING OF REPEAT, HONEST CUSTOMERS. WHEN "TRYING" TO PAY
A BILL, HIS OFTEN HEARD REPLY IS: "I HAVEN'T PUT A PEN TO
THAT YET". WE(MY WIFE AND I) HAVE GOTTEN IN THE HABIT OF
PADDING OUR PAYMENTS WITH A LITTLE EXTRA $$ IN HOPES OF
ONE DAY SETTLING UP. ROGER IS A GREAT GUY, BUT HARD TO PIN
DOWN AT TIMES. WE LOVE HIM!
Sep 05, 2006
OWNER: ROGER BIEN (PRONOUNCED "BEAN") HAS DEGREE IN
SOMETHING TO DO WITH ENGINEERING; EXPIERENCE WITH BIG OIL
COMPANIES; KNOWS MAJORITY OF VEHICLES AND THEIR SPECS ON
FIRST SIGHT AS WELL AS KNOW ASSOCIATED QUIRKS. ECCENTRIC
AND DANGEROUSLY QUICK WIT. TREATS ALL CUSTOMERS THE SAME
AND HE HAS A VARIETY OF THEM. WE CALL HIS SHOP, "ROGER'S
LITTLE U.N. DUE TO THE MANY ETHNICITIES THAT PATRONIZE HIS
BUSSINESS. HAS A SMALL BUT VERY CAPABLE CREW OF 5 DEDICATED
AND LOYAL EMPLOYEES. STAYS SO BUSY, IT'S ROUTINE FOR
CUSTOMERS TO ANSWER THE TELEPHONES, PROVIDING FREE
SECRETARIAL DUTIES. HE LOVES AND RESPECTS YOU TWO GUYS. IF
ONE IS A TRUSTWORTHY AND LOYAL CUSTOMER, HE'LL MAKE
ARRANGEMENTS WITH YOU, ALTHOUGH IT WAY TAKE SEVERAL DAYS OR
WEEKS TO GET THE FINAL BILL! WORKS ON ALL MAKES AND MODELS,
ALTHOUGH HE LOVES TOYOTA CAMRYS AND HAS A DECENT COLLECTION
OF 3RD GENERATION CAMRY'S (1992-1996). MY WIFE INTRODUCED
ME TO HIM WHEN WE WERE MARRIED AND HE'S BEEN MY FAVORITE
AND ONLY MECHANIC FOR 10 YEARS.
Geocoding courtesy of USC Spatial Sciences Institute