Hudson Import Auto Services, Columbus OH

4.9 of 5 stars

2 reviews

773 East Hudson St, Columbus, OH 43211, us

(614) 262-1522

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About this shop

Hours
Specialties: Offers loaner cars
Road tests vehicles when appropriate
Loaners: No
Notes

Score card

They are always honest	5.0/5
They are competent	5.0/5
Their repair price is reasonable	5.0/5
They complete the work in a timely manner	4.5/5
They respond well when they screw something up	5.0/5
They take the time to explain the problems and necessary repairs	5.0/5
They treat male and female customers in the same manner	5.0/5
They are always honest	5.0/5
I would use this mechanic again	5.0/5
I would recommend this mechanic to others	5.0/5
They fix the problem the first time	5.0/5
The shop is located in a safe neighborhood	3.5/5
The hours of operation are convenient for customers	4.0/5
They are near public transportation (or provide loaners, shuttle bus, rides as needed)	5.0/5

Nhan (owner) is amazing to deal with. He responds quickly, makes repairs in a very quick time frame and always charges considerably less then chain mechanics or the dealer. He will tell you if a repair is necessary or something that can be put off. The only mistake he ever made was forgetting to tell me the rear brakes needed replaced until I came to pick up the vehicle. He had actually already done the work but since he didn't tell me he didn't charge me for the parts or labor. He stays late to finish the work and is very pleasant to deal with. If scheduled far enough in advance will provide a free loaner car.

May 20, 2014