Chapin's Auto Service

  • 5.0 of 5 stars
14 reviews

5416 Byers Cir E, Columbus, OH 43229, us

(614) 888-2172


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They are always honest
They are competent
Their repair price is reasonable
They complete the work in a timely manner
They respond well when they screw something up
They take the time to explain the problems and necessary repairs
They treat male and female customers in the same manner
They are always honest
I would use this mechanic again
I would recommend this mechanic to others
They fix the problem the first time
The shop is located in a safe neighborhood
The hours of operation are convenient for customers
They are near public transportation (or provide loaners, shuttle bus, rides as needed)
Oct 12, 2008
Andy is a very honest and reliable person who truly has the best interest of the car owner in mind all of the time. He has offered to find salvage parts for me on several occassions for my older vehicles to help reduce the cost of repairs, for instance. All around very good guy.
Oct 15, 2008
We cant say enough about Andy and his skill, his good humor, his quickness, his ability to diagnose the problems and to give a time when he can work on it and complete the work, his ability to look at, hear the car and when you ask if any thing should be done, to identify the problem.... and the necessity if any to get it done now. Once when we had a policy on the car, I asked Andy if any thing should be done now. He identified a problem! He fixed it promptly. The policy holder would not pay! saying we just had 'it' fixed before stopping the policy! so I talked to the seller of the car and the policy. They paid. Usually we ask the same question of Andy, "what needs to be done", he makes suggestion and we do it. We have 2 good "old" cars that run VERY WELL with Andy's maintenance.
Mar 12, 2009
We've taken our Hyundai and Toyota in to Chapin's in the last several years. He is very honest and does the work right the first time. I've referred him to everyone I know. He made a minor repair on the Corolla for free and fixed my sister-in-laws Toyota by finding a loose bolt that was stuck up in the rotor. He didn't charge her a dime. My friend's family has been going to Chapin's for over 15 years and I will too. He does a great job.
Nov 19, 2013
  • Jaded1
I have been a customer of Chapin's Automotive since 1987. This is the most honest, trustworthy, and reliable shop I have ever used. I highly recommend Chapin's Automotive.

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