Alternative Auto Care

  • 4.6 of 5 stars
21 reviews

136 W 5th Ave, Columbus, OH 43201, us

(614) 294-0580

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They are always honest
They are competent
Their repair price is reasonable
They complete the work in a timely manner
They respond well when they screw something up
They take the time to explain the problems and necessary repairs
They treat male and female customers in the same manner
They are always honest
I would use this mechanic again
I would recommend this mechanic to others
They fix the problem the first time
The shop is located in a safe neighborhood
The hours of operation are convenient for customers
They are near public transportation (or provide loaners, shuttle bus, rides as needed)
Nov 07, 2006
You won't do any better than AAC!!!!
May 04, 2007
They performed great work at a great price and kept me informed throughout about procedures, options, and costs. I don't think I could ask for more. Highly recommended.
Jun 14, 2007
I first took my car to AAC when I had a problem with my timing turned out to be a problem with the recently-replaced (at BP Procare) alternator. Chris opened the hood and explained exactly what had gone wrong, said that BP should fix it for free, and if they wouldn't, she told me exactly how much it should cost (in case they tried to take advantage of me). I don't know much about cars, but I never feel like an idiot when I take my car to AAC. The staff always takes the time to tell me what is wrong with my car, and I leave having learned something new. It also says a lot that I always see Chris out in the community and trying to make our city a better place. If my own experience with her shop weren't enough, it seems to me that someone with that level of dedication to the community is someone who can be trusted.
Oct 09, 2007
I can't sing the praises of this shop enough. The work they do is exceptional and fast. They take the time to explain what the problem is and what needs to be done to fix it. They will tell you up front other problems that are found and how necessary they are to be fixed. As a woman I have never felt I was being lied to or taken advantage of there. They are nice and knowledgeable and an all around pleasure to go to.
Nov 06, 2011
  • N/A
Nov 06, 2011
Aug 01, 2008
AAC is by far the best auto shop I have ever used. They were honest, fixed only what needed to be fixed and offered suggestions on items that can wait and when I should think about bringing it back in for the items that could wait. Very informative and trustworthy. I have found my new auto shop and plan to use them any repair need that I may have.
Sep 23, 2008
Here I was trying to help my daughter move into her apartment for fall quarter when I ran my minivan into her curb. Even with radiator fluid gushing out we made 4 round trips to complete the move (filling the reservoir with tap water every half trip). came to the rescue - Alternative Auto Care got high praise on the website and we found Chris and Jenni everything great mechanics are. They did just enough to get my 9 yr old car running well. Their work is reliable and their price fair. They are fast and ingenious too! Thanks to Chris and Jenni and to Car Talk for taking the nightmare out of this move. We recommend everyone in the Columbus area go to Alternative Car Care - that is until we can convince them to move to Cincinnati!
Dec 18, 2009
  • N/A
Always great service!
Nov 06, 2011

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