Washington and Lee Service
2080 Lee Rd, Cleveland Heights, OH 44118, us
(216) 371-2850
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About this shop
- Hours
- Specialties
- Specializes in Transmission workSpecializes in Air Conditioning workSpecializes in Brakes and Mufflers
- Loaners
- No
- Notes
Score card
They are always honest | 5.0/5 |
They are competent | 5.0/5 |
Their repair price is reasonable | 4.0/5 |
They complete the work in a timely manner | 5.0/5 |
They respond well when they screw something up | 5.0/5 |
They take the time to explain the problems and necessary repairs | 5.0/5 |
They treat male and female customers in the same manner | 5.0/5 |
They are always honest | 5.0/5 |
I would use this mechanic again | N/A |
I would recommend this mechanic to others | N/A |
They fix the problem the first time | 5.0/5 |
The shop is located in a safe neighborhood | 5.0/5 |
The hours of operation are convenient for customers | 5.0/5 |
They are near public transportation (or provide loaners, shuttle bus, rides as needed) | 5.0/5 |
Reviews
May 29, 1997
Washington/Lee gives a holiday party for its customers--They put the lifts up to table height, cover them with plywood and tablecloths and fabulous food. The party is announced on the door for several weeks before the event. One year I had had spent a lot of time seeking their professional help. Ron called and reminded me to come to the party with these words, "You paid for it!" The party is always fun because I always see people I know who also know how great these guys are.
Jun 08, 2011
- N/A
Needed brake and suspension work completed on my 2001 Acura RL - did the
work for half of what the dealer wanted to charge in half the time with 100% the
quality. Great shop.

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