• 5.0 of 5 stars
5 reviews

685 Waterloo Geneva Rd, Waterloo, NY 13165, us

(315) 789-2200

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Specializes in Transmission work
Specializes in Air Conditioning work
Specializes in Brakes and Mufflers
They are always honest
They are competent
Their repair price is reasonable
They complete the work in a timely manner
They respond well when they screw something up
They take the time to explain the problems and necessary repairs
They treat male and female customers in the same manner
They are always honest
I would use this mechanic again
I would recommend this mechanic to others
They fix the problem the first time
The shop is located in a safe neighborhood
The hours of operation are convenient for customers
They are near public transportation (or provide loaners, shuttle bus, rides as needed)
May 25, 1998
Select Transportation sells and services VW/Audi Automobiles exclusively and while they are not a franchised dealer were the forth largest buyer of VW/Audi off lease in the United States and have been one of the top ten since 1991! Their techs, Gary, previously a VW dealer tech and with Select 14 years and Dan, a VW factory tech of 18 years know how to service these cars rather than having to pay them to learn how to fix them. They have all the typically dealer exclusive tools, test equipment and service literature. As a woman, I appreciate their taking the time to explain in detail necessary repair procedures and fixing other techs mistakes without insulting the rest of the industry. They are always patient with my questions, never taking advantage of my lack of knowledge with car problems, nor trying to get me to authorize unneeded repairs.
Feb 17, 1999
Years ago my wife drove our old VW Rabbit without coolant until the engine melted down. We towed the car to Select Transportation where Joel Osserman calmly comforted her and told me she had merely miscommunicted with the vehicle. Service there has been so good that our family now owns 6 VW's that we purchased from Joel and take there for all our service. These vehicles range from a 1985 VW Golf with 235,000 miles to a 1995 VW Golf with only 65,000 miles. Five of the cars are over 100,000 miles and running strong. Joel mixes a very wry sense of humor with plain honest service and concern for his customers.
Jul 13, 2008
We have a 2002 Golf TDI which they have maintained after we finally gave up in disgust with the VW dealer in Syracuse in 2003. Although the car hasn't had any major problems there have been the usual minor issues which Joel and his guys have been able to deal with quickly and efficiently. We can schedule an early a.m. appointment and most often the work is done before noon. They've never screwed up a job unlike the dealer's garage "techs" have. Before we had this car our daughter in RI had a 1996 Passat that she had bought used. Joel helpfully gave us and her advice e-mail when she had questions about some problems, even though at that time we weren't customers. He's helpful, knowledgeable and most importantly, honest.
Nov 23, 2011
  • TinLizzie
We've been bringing our 2002 Golf TDI here for everything for almost 10 years. We are always satisfied with their work, scheduling or estimates. We will be bringing our new 2010 VW to them when it's out of warrantee in another year. We wouldn't hesitate to recommend Select to anyone needing repairs to an Audi or VW, or looking to buy a used Audi or VW.
Jan 01, 2018
  • JanieRN
Since 1997 All my vehicles have been serviced at Select. I’ve owned 2 Audi’s and Now a Tiguan. I won’t go elsewhere. Service

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