Autotech of Syracuse
901 Burnet Ave, Syracuse, NY 13203, us
(315) 474-2100
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About this shop
- Hours
- Specialties
- Specializes in Air Conditioning workSpecializes in Brakes and MufflersGuarantees all work for at least 1 month or 1000 milesSpecializes in Transmission work
- Loaners
- No
- Notes
Score card
| They are always honest | 4.6/5 |
| They are competent | 4.6/5 |
| Their repair price is reasonable | 4.4/5 |
| They complete the work in a timely manner | 4.8/5 |
| They respond well when they screw something up | 4.2/5 |
| They take the time to explain the problems and necessary repairs | 4.6/5 |
| They treat male and female customers in the same manner | 4.6/5 |
| They are always honest | 4.6/5 |
| I would use this mechanic again | 3.0/5 |
| I would recommend this mechanic to others | 3.0/5 |
| They fix the problem the first time | 4.3/5 |
| The shop is located in a safe neighborhood | 4.1/5 |
| The hours of operation are convenient for customers | 4.5/5 |
| They are near public transportation (or provide loaners, shuttle bus, rides as needed) | 4.1/5 |
Reviews
Nov 07, 2011
Jan 17, 1999
i would not let anyone eles touch my cars
Sep 25, 2003
I answered the question to responding well when they screw up as agree strongly even though I have no personal experience with that question. They have not screwed up.
Nov 07, 2011
Sep 06, 2009
These folks will not do or recommend unnecessary repairs, have the highest
integrity, and give honest, forthright advice.
Nov 04, 2009
These guys are GREAT! The work is well done, clearly
explained, and fairly priced. My husband has been gouged at
other shops for jobs that AutoTech does much cheaper and
better. How many repair shops will actually recommend you
take your car to another shop that is the expert at your
particular problem? They've done this more than once for me
to save me time and money. After 15 years, my only
complaint is that they're not open on Saturday.
Feb 28, 2005
It's been a pleasure dealing with Autotech. They haven't
screwed anything up, and, the first time I went to them,
fixed a problem that had eluded various other shops.
Jun 28, 2005
Needed to have a/c system checked due to extreme temperatures
here in CNY. After about an hour's diagnosis, they explained
the possible problem(s) and referred me to a shop that
specialized in a/c systems.
Although I expected to pay for the time they took, they said
"no charge" since they did not repair the item.
I would recommend them without hesitation and will be taking
my business to them when called for.
Jul 14, 2008
If one of their bays were a doctor's office, I'd go to them
for that too! I've been a customer for 20 years and trust
them to always do their best. They are so amazing and here
is just one example:
I used to run a gallery on the same street. Some college
students of mine came to a Friday night opening but the
driver somehow scratched the transmission pan and her car
was leaking transmission fluid. I tried to calm her by
showing her the garage nearby and...lights were still on! We
walked over, the owner was there and asked her to bring the
car in. Since the car was new, the parts to fix it were not
in yet. So another mechanic's son welded it back together
and sent her on her way. To top it off, she did not have any
money on her so they mailed her a bill. All on a Friday
night at 9 pm!
See why I love these guys?!
May 02, 2014
- TreborSetag
I have been driving for over fifty years and seen many mechanics, but Ed and his crew are the best I have ever had. They are honest and will tell you when you DON'T need work done. They are knowledgeable and competent mechanics who get the job done and make sure it is done right. Their prices are very fair, and they do small things (check out a used car) for free for loyal customers. Finally, they are really really nice guys.
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