Jamro Automotive Service, Rochester NY

3.7 of 5 stars

3 reviews

102 Brown St, Rochester, NY 14611, us

(585) 546-4214

Email:

Website URL:

Is this YOUR shop? Claim it and stay up to date!

Add a review

Log in or Sign up to add a review

About this shop

Hours
Specialties: Specializes in Brakes and Mufflers
Specializes in Engine Rebuild work
Specializes in Radiator work
Loaners: No
Notes

Score card

They are always honest	3.7/5
They are competent	3.7/5
Their repair price is reasonable	4.3/5
They complete the work in a timely manner	3.7/5
They respond well when they screw something up	3.7/5
They take the time to explain the problems and necessary repairs	3.7/5
They treat male and female customers in the same manner	5.0/5
They are always honest	3.7/5
I would use this mechanic again	3.0/5
I would recommend this mechanic to others	3.0/5
They fix the problem the first time	3.0/5
The shop is located in a safe neighborhood	3.0/5
The hours of operation are convenient for customers	3.3/5
They are near public transportation (or provide loaners, shuttle bus, rides as needed)	4.7/5

Reviews

Mar 28, 2011

There shop is always filled with people who come in just to say hello, have a cup of coffee, a doughnut. (They are located next to the mounted police dept!) Everyone is Kevin Walsh' friend.

Feb 13, 2014

Grover711

These guys are the best in Rochester! Love love love Jamro!

Aug 10, 2018

Home

Unfortunately, I had to suffer a terrible experience with Jamro. Kevin, the owner, had his mechanic install an exhaust system & replace a clutch. The clutch was never put in correctly. There is about 5 inches between the clutch pedal and floor board. When engaging in gears, the whole dashboard shakes like hell. The exhaust system they installed I can hear a exhaust leaks. When I brought this to his attention before I left but after he got paid, he told me to drive it, see how it feels. any issues, bring it back. I told him as I was leaving, the clutch was not right and needed to be corrected but he insisted I bring it back another time. He just wanted to get paid and has no intention on fixing it ever. After hat terrible experience I went to a reputable shop in Rochester and they examined the clutch and said everything has to come out to see what he did wrong. The estimate was over $600! The exhaust system fix hasn’t even been determined yet. I will NEVER recommend this shop to anyone. It would be best if he just closed down shop before he finds himself in a civil suit.

Get the Car Talk Newsletter