Jamro Automotive Service

  • 3.7 of 5 stars
3 reviews

102 Brown St, Rochester, NY 14611, us

(585) 546-4214

Email: 

Website URL: 

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Hours
 
Specialties
Specializes in Brakes and Mufflers
Specializes in Engine Rebuild work
Specializes in Radiator work
Loaners
No
Notes
 
They are always honest
3.7/5
They are competent
3.7/5
Their repair price is reasonable
4.3/5
They complete the work in a timely manner
3.7/5
They respond well when they screw something up
3.7/5
They take the time to explain the problems and necessary repairs
3.7/5
They treat male and female customers in the same manner
5.0/5
They are always honest
3.7/5
I would use this mechanic again
3.0/5
I would recommend this mechanic to others
3.0/5
They fix the problem the first time
3.0/5
The shop is located in a safe neighborhood
3.0/5
The hours of operation are convenient for customers
3.3/5
They are near public transportation (or provide loaners, shuttle bus, rides as needed)
4.7/5
Mar 28, 2011
There shop is always filled with people who come in just to say hello, have a cup of coffee, a doughnut. (They are located next to the mounted police dept!) Everyone is Kevin Walsh' friend.
Feb 13, 2014
  • Grover711
These guys are the best in Rochester! Love love love Jamro!
Aug 10, 2018
  • Home
Unfortunately, I had to suffer a terrible experience with Jamro. Kevin, the owner, had his mechanic install an exhaust system & replace a clutch. The clutch was never put in correctly. There is about 5 inches between the clutch pedal and floor board. When engaging in gears, the whole dashboard shakes like hell. The exhaust system they installed I can hear a exhaust leaks. When I brought this to his attention before I left but after he got paid, he told me to drive it, see how it feels. any issues, bring it back. I told him as I was leaving, the clutch was not right and needed to be corrected but he insisted I bring it back another time. He just wanted to get paid and has no intention on fixing it ever. After hat terrible experience I went to a reputable shop in Rochester and they examined the clutch and said everything has to come out to see what he did wrong. The estimate was over $600! The exhaust system fix hasn’t even been determined yet. I will NEVER recommend this shop to anyone. It would be best if he just closed down shop before he finds himself in a civil suit.

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