Jamro Automotive Service
102 Brown St, Rochester, NY 14611, us
(585) 546-4214
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About this shop
- Hours
- Specialties
- Specializes in Brakes and MufflersSpecializes in Engine Rebuild workSpecializes in Radiator work
- Loaners
- No
- Notes
Score card
| They are always honest | 3.7/5 |
| They are competent | 3.7/5 |
| Their repair price is reasonable | 4.3/5 |
| They complete the work in a timely manner | 3.7/5 |
| They respond well when they screw something up | 3.7/5 |
| They take the time to explain the problems and necessary repairs | 3.7/5 |
| They treat male and female customers in the same manner | 5.0/5 |
| They are always honest | 3.7/5 |
| I would use this mechanic again | 3.0/5 |
| I would recommend this mechanic to others | 3.0/5 |
| They fix the problem the first time | 3.0/5 |
| The shop is located in a safe neighborhood | 3.0/5 |
| The hours of operation are convenient for customers | 3.3/5 |
| They are near public transportation (or provide loaners, shuttle bus, rides as needed) | 4.7/5 |
Reviews
Mar 28, 2011
There shop is always filled with people who come in just to
say hello, have a cup of coffee, a doughnut. (They are
located next to the mounted police dept!) Everyone is Kevin
Walsh' friend.
Feb 13, 2014
- Grover711
These guys are the best in Rochester! Love love love Jamro!
Aug 10, 2018
- Home
Unfortunately, I had to suffer a terrible experience with Jamro. Kevin, the owner, had his mechanic install an exhaust system & replace a clutch. The clutch was never put in correctly. There is about 5 inches between the clutch pedal and floor board. When engaging in gears, the whole dashboard shakes like hell. The exhaust system they installed I can hear a exhaust leaks. When I brought this to his attention before I left but after he got paid, he told me to drive it, see how it feels. any issues, bring it back. I told him as I was leaving, the clutch was not right and needed to be corrected but he insisted I bring it back another time. He just wanted to get paid and has no intention on fixing it ever. After hat terrible experience I went to a reputable shop in Rochester and they examined the clutch and said everything has to come out to see what he did wrong. The estimate was over $600! The exhaust system fix hasn’t even been determined yet. I will NEVER recommend this shop to anyone. It would be best if he just closed down shop before he finds himself in a civil suit.
Geocoding courtesy of USC Spatial Sciences Institute