Independence Car Care Center

  • 5.0 of 5 stars
1 reviews

507 West Ridge Rd., Rochester, NY 14064, us

(585) 754-3432

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Hours
 
Specialties
Specializes in Air Conditioning work
Has ASE certified mechanics
Specializes in Brakes and Mufflers
Guarantees all work for at least 12 months or 12000 miles
Specializes in Radiator work
Reminds you when routine maintenance is needed
Loaners
No
Notes
 
They are always honest
5.0/5
They are competent
5.0/5
Their repair price is reasonable
5.0/5
They complete the work in a timely manner
5.0/5
They respond well when they screw something up
N/A
They take the time to explain the problems and necessary repairs
5.0/5
They treat male and female customers in the same manner
5.0/5
They are always honest
5.0/5
I would use this mechanic again
5.0/5
I would recommend this mechanic to others
5.0/5
They fix the problem the first time
5.0/5
The shop is located in a safe neighborhood
5.0/5
The hours of operation are convenient for customers
5.0/5
They are near public transportation (or provide loaners, shuttle bus, rides as needed)
5.0/5
Dec 18, 2014
  • Lexie98
I cannot say enough good things about Jeff, his shop, and his staff! When I found out that the shop I'd gone to for years was being sold due to the owners retiring, I asked friends for recommendations. One shop was new, and close by. On the say-so of a trusted friend, I attended the grand opening of Independence Car Care on Ridge Road West. I was impressed with the set up, the proximity, plus the friendliness and knowledge of the owner and his team. Just at week or so later, I needed service, so I gave them a try. I was very pleased. Shortly after that, I had an emergency and had AAA tow my car there. Jeff personally called me to update me on my car's needs, discuss the costs, and to obtain my permission for the required repairs. When my baby was ready, he helped arrange transportation to pick it up. Our neighborhood needs to support small, local, businesses. I am so happy his is here. I am very happy, plan to return when I need service, and I have already gladly recommended Independence Car Care Center. The top notch repair work and wonderful customer service earn FIVE STARS from me. Jeff is a friendly guy who makes you feel at ease immediately. If I aske a question, he gives me a thorough explanation that I can understand, with no high-pressure for additional sales, and without condescension. He has a knack for making you feel valued as a customer, and appreciative of your business.

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