Craig Autometrics Incorporated

  • 4.9 of 5 stars
17 reviews

10 Winthrop St, Rochester, NY 14607, us

(585) 325-3337


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Specializes in Air Conditioning work
Has ASE certified mechanics
Specializes in Brakes and Mufflers
Offers loaner cars
Specializes in Engine Rebuild work
Reminds you when routine maintenance is needed
They are always honest
They are competent
Their repair price is reasonable
They complete the work in a timely manner
They respond well when they screw something up
They take the time to explain the problems and necessary repairs
They treat male and female customers in the same manner
They are always honest
I would use this mechanic again
I would recommend this mechanic to others
They fix the problem the first time
The shop is located in a safe neighborhood
The hours of operation are convenient for customers
They are near public transportation (or provide loaners, shuttle bus, rides as needed)
Nov 06, 2011
Nov 06, 2011
Nov 06, 2011
Nov 06, 2011
Nov 13, 2000
  • N/A
I would not go here!! I took my GM car to them (after being assured they worked on GMs, and had a neighbor who had good experiences there). My experience was terrible. I had them do a door latch/lock repair and oil change. Their estimate was about $90.00 for the door plus the oil. Without any further consultation, I was presented with a bill for about $310.00, and they didn't fix anything (I continued to have exactly the same problems they "fixed"). Other people do like them, but not me!
Jul 26, 2008
I just love these guys. They're honest when they're not sure about something and, while they could always oversell me, they never do. It's the best shop I've ever worked with!
Oct 08, 2003
I don't have to go in with my wife when she drops it off.
Oct 08, 2005
  • N/A
Nov 26, 2010
I have been to this shop a number of times, and the shop is always immaculate, and the staff is friendly and knowlegeable. They offer free wifi while you wait, and you can see the entire shop floor from the waiting area. When in doubt, I never hesitate to take my vehicle to these guys!
May 17, 2004
This is the finest repair establishment I've encountered in my 30+ years of owning vehicles. They are honest, forthright, true repair artists. Kurt Hertel is the finest German make, esp. Porsche, technician in the east. They also know Japanese makes inside out. My household currently owns an Audi A6, Camry, and a Jetta. They all are seviced by the folks at Craig. We have true peace of mind.

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