Browncroft Garage, Incorporated

  • 4.4 of 5 stars
8 reviews

762 Atlantic Ave, Rochester, NY 14609, us

(585) 288-5060

Add a review

Log in or Sign up to add a review

They are always honest
They are competent
Their repair price is reasonable
They complete the work in a timely manner
They respond well when they screw something up
They take the time to explain the problems and necessary repairs
They treat male and female customers in the same manner
They are always honest
I would use this mechanic again
I would recommend this mechanic to others
They fix the problem the first time
The shop is located in a safe neighborhood
The hours of operation are convenient for customers
They are near public transportation (or provide loaners, shuttle bus, rides as needed)
Nov 06, 2011
Jun 28, 2009
Eric has been our mechanic for the past 15 years or so. We wouldn't think of going anywhere else. When our sons started driving, one of the first things we did was introduce them to Eric so that they could understand the responsibilities (oil changes, etc) that come with driving, and they would know a trustworthy person that they could always depend on. Eric is not open Saturdays, but is frequently in at least a half day on Sundays. He also has sold us used cars, and we have always been satisfied.
May 03, 2000
There is little parking in front. Usually the truck is left in the East High parking lot. I always feel like asking Eric if he's sure he charged me correctly since the amount seems so low. No kidding.
Jul 19, 2000
In 20 years, I've had very few (less than 4) second trips for the first problem. Are always willing to look for parts on the secondary market and/or salvaged parts where appropriate. I've never had the slightest indication of price inflation or unnecessary work for the 8 cars I've taken in over the years
Nov 06, 2011
  • N/A
Nov 06, 2011
Nov 06, 2011
Apr 18, 2011
They are closed on Saturdays, but open on Sundays. The four members of our family have been going to them for over 25 years. His number is on everyone's speed dial. As far as I can tell, they do everything relating to cars, but bodywork and painting.

Get the Car Talk Newsletter

Add a shop

Know a great mechanic? Tell the world!

Get started

Geocoding courtesy of USC Spatial Sciences Institute