Browncroft Auto

  • 4.4 of 5 stars
3 reviews

365 N. Washington St, Rochester, NY 14625, us

(585) 586-9060

Email: 

Website URL: 

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Hours
 
Specialties
Specializes in Brakes and Mufflers
Specializes in Engine Rebuild work
Specializes in Radiator work
Loaners
No
Notes
 
They are always honest
4.0/5
They are competent
4.7/5
Their repair price is reasonable
4.3/5
They complete the work in a timely manner
4.7/5
They respond well when they screw something up
5.0/5
They take the time to explain the problems and necessary repairs
4.7/5
They treat male and female customers in the same manner
5.0/5
They are always honest
4.0/5
I would use this mechanic again
3.5/5
I would recommend this mechanic to others
3.5/5
They fix the problem the first time
4.7/5
The shop is located in a safe neighborhood
5.0/5
The hours of operation are convenient for customers
4.3/5
They are near public transportation (or provide loaners, shuttle bus, rides as needed)
4.0/5
Jun 08, 2009
Taken cars to them for 22 years. Knowledgeable and trustworthy. Happy to take my cars to them knowing that if Bob and his mechanics say " it needs to be done" then it needs to be done. AL
Apr 02, 2014
  • Captjack
It seemed that every time I took the car in there was something wrong, usually some suspension part. this was not a old car so I was a little suspicious. m Finally took it to another shop and the replacement did not need to be done so now I don't go there anymore.
Dec 29, 2018
  • ALM
Been trusting Bob and his crew for over 30 years, knowing he will fix it right and it will done when promised unless something unexpected comes up ( I have had a few mystery aliments over the years - thank you Chrysler & GM). All my grown kids take their cars there and I have reccomended him to family and friends without reservations. All makes and models.

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