Palmyra Auto Repair

  • 4.9 of 5 stars
4 reviews

505 W Main St, #7, Palmyra, NY 14522, us

(315) 597-6261


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Road tests vehicles when appropriate
They are always honest
They are competent
Their repair price is reasonable
They complete the work in a timely manner
They respond well when they screw something up
They take the time to explain the problems and necessary repairs
They treat male and female customers in the same manner
They are always honest
I would use this mechanic again
I would recommend this mechanic to others
They fix the problem the first time
The shop is located in a safe neighborhood
The hours of operation are convenient for customers
They are near public transportation (or provide loaners, shuttle bus, rides as needed)
Nov 07, 2011
Nov 13, 2006
He won't fix it if it aint broke.
Jul 26, 2008
Butch is a very honest and competent. He is so knowledgable about vehicles and repairs that he often can diagnose the problem over the phone based on a discription of the problem. He goes above and beyond to ensure that repairs are done correctly and for the least possible expence to the customer. He has helped me get my vehicle running on numerous occasions by giving me advice over the telephone. On one occassion when my vehicle broke down close to his shop, he came to assist me and get the car running. He treates my wife the same way he treats me and we both respect his honesty and ability. He never takes advantage of his customers and only makes needed repairs. I used to live within walking distance of his shop and that is how I first started going to him. I now travel 20 miles to his shop, that should tell you how good he is.
Mar 15, 2014
  • runnerman
The "they" in the questionnaire is only one person. Butch. I have taken my cars to Butch for over twenty years. He has earned my complete trust and confidence while servicing my vehicles and those of my family. Being a senior, I have had many experiences with repair shops, many of them totally unsatisfactory. I am delighted to have found such a highly competent individual whom I now consider a friend as well.

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