• 4.3 of 5 stars
53 reviews

1278 Dryden Road, Ithaca, NY 14850, us

(607) 277-9989 x607

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They are always honest
They are competent
Their repair price is reasonable
They complete the work in a timely manner
They respond well when they screw something up
They take the time to explain the problems and necessary repairs
They treat male and female customers in the same manner
They are always honest
I would use this mechanic again
I would recommend this mechanic to others
They fix the problem the first time
The shop is located in a safe neighborhood
The hours of operation are convenient for customers
They are near public transportation (or provide loaners, shuttle bus, rides as needed)
Sep 27, 2006
We have two old cars entrusted to George and his crew. They do a great job, and they have an amazing memory for cars and people. George even recalled working on one of our cars when he was at the dealership! Everyone there treats us with respect, spends the time to answer our questions, and does their best to keep costs down without compromising on safety or quality. And they go the extra mile to diagnose -- one of our problems required a 15-minute test drive up and down the neighboring hills before the stubborn car started doing what we were worried about. Definitely a 5-star shop.
Nov 07, 2011
Dec 06, 2004
The owner was formerly the only mechanic at the local Honda dealer who had gone through the official Honda training (at Honda's training site). But he didn't like the way the dealer dealt with customers, so he left and opened his own place. His prices are a half to two-thirds that of the Honda dealer, and he (and his staff) are better mechanics and more friendly and courteous. They even give a 10% discount to any college students or staff when you show your ID, and also 10% discount to senior citizens. They discount the standard New York State inspection fee, and only charge about $15 for an oil change. The first time I brought my car to them, the owner's wife drove me to work since a bus wasn't due to come along for a while (the bus stop is right across the street from them). They are the best mechanics to come along in a LONG time!
Feb 21, 2005
Overall, they are highly experienced and competent mechanics who are also honest, fair, and nice people. I highly recommend them.
Nov 07, 2011
Aug 12, 2005
I was a customer at the local Honda dealer but i was refeared by several clients. So i gave autoworks a chance and i have never been happier with the quality of service, myself and now most of our family recieve at autoworks! I Feel Autoworks is the best repair facility in Ithaca NY
Mar 22, 2007
I have never had a better experience with an auto shop. The price they tell you out the door is the price you pay when you pick up your car no hidden fees. They treat my wife and I fairly and would never try to charge a woman more money. They really potray the family atomsphere and seem to have repeat customers. The shop manager Sean has always gotten my car in the same day and fixed it the next day. We drive a VW and a Honda and I feel the level of compentency with forgien vechiles is what really brings me back each and every time. I can safely say that I trust this shop with my car (that I put about 700 miles per week on) to do any sort of service. If you live in the Ithaca area and own a VW stop going to Bill CROOK and start saving money. If you own a Honda they have an ASE certified tech and specialize in Honda. All in All they seem to bend over backwards to assits their customers in any way possible.
Oct 09, 2007
We used to get work done by a friend who is a mechanic. That was a big mistake because he worked on his schedule, not ours. We also used to go to Walters in Groton. That dealership has gone down hill immensely in the last few years. All of the good mechanics and service manager have quit. I am not treated like an idiot when go into Autoworks. If I go to a place like Monro in Cortland, all they want to do is sell me work that is not needed. That does not happen at Autoworks.
Nov 07, 2011
May 07, 2005
The first time I went to Autoworks I was nervous because of the bad service I had received by several other shops I had been to in Ithaca.When I walked in I was treated with utmost respect and was very impressed that they took the time to explain and show me what was wrong with my car.I felt very comfortable that they were not trying to take me for a ride being that I am a women.I would recomend to go and see george and his very knowlegable staff if you have any problems with your car.You will not be dissappointed.

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